SwitchFanNotOperational_Alert—AutoSupport 消息
This article may include metadata, visibility, validation state, and related support guidance.
适用场景
- ONTAP 9
- 运行状况监控进程cshm：SwitchFanNotOperational _Alert、请致电主目录
事件摘要
如果未检测到风扇电源且风扇状态显示为非正常运行、则会发送SwitchFanNotOperational _Alert。
验证
自动通报事件
HA Group Notification from Node Name (Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3]) ALERT
EMS日志
event log show -severity * -message-name callhome*
[Node Name: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchFanNotOperational_Alert[Switch Name(Switch Serial Number)/Fan Module-3].
命令行
system health alert show -node <node name> -monitor cluster-switch -alert-id SwitchFanNotOperational_Alert
Node: Node01
Monitor: cluster-switch
Class of Alert: SwitchFanNotOperational_Alert
Severity of Alert: Major
Probable Cause: Out_of_service
Probable Cause Description: "Fan Module-3" on switch "Switch Name(Switch Name)" is not functioning properly.
Possible Effect: Cooling of switch "Switch Name(Serial Number)" might be degraded.
Corrective Actions: 1) Use the switch CLI to verify that the fan is functioning at the expected speed. 2) Replace the fan, if it is not operational.
交换机日志输出：
switch_name# show environment fan detail
Fan:
---------------------------------------------------------------------------
Fan Model Hw Direction Status
---------------------------------------------------------------------------
Fan1(sys_fan1) NXA-FAN-30CFM-F -- back-to-front Failure
Fan2(sys_fan2) NXA-FAN-30CFM-F -- back-to-front Ok
…
Fan:
------------------------------------------------------------------
Fan Name Fan Num Fan Direction Speed(%) Speed(RPM)
------------------------------------------------------------------
Fan1(sys_fan1) fan1 back-to-front 0 0
Fan1(sys_fan1) fan2 back-to-front 100 11563解决方法
- 验证维护是否在AutoSupport自动通报时间戳期间进行或已计划维护。
- 验证数据中心内是否有电源问题描述。
- 验证风扇是否安装正确。
- 如果可能、重新拔插受影响的风扇。
如果确认 有故障、请更换风扇：
- 对于Broadcom交换机、请联系 Broadcom 以获得帮助
- 对于Cisco交换机、请联系 Cisco 以获得帮助
- 对于NVIDIA交换机、请联系 NVIDIA 以获得帮助
- 对于CN1610交换机、请联系 NetApp技术支持 以获得帮助