如何与Cisco支持部门一起创建案例 最后更新 另存为PDF Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:fabric-interconnect-and-management-switchesSpecialty:globalopsLast Updated: 适用场景 通过NetApp购买的Cisco MDS多层光纤(Multiayer Fabric、SAN)交换机通过NetApp购买的Cisco Nexus以太网交换机 问题描述 在向Cisco技术支持中心(tac)提交案例之前、请准备好以下信息: 收集#show tech-support 如何查找 Cisco CCOID 与交换机支持合同关联的Cisco帐户用户名(CCOID)Cisco设备序列号Cisco合同ID