跳转到主内容

即使在更换后、FAS8700 FAS8300也会丢失

i
Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • AFF A400
  • FAS8300
  • FAS8700

问题描述

  • 显示"Call home for PSU degraded":

HA Group Notification (CHASSIS POWER SUPPLY REMOVED: PS 1) ERROR

  • EMS中会显示以下消息:

Tue May 14 13:05:28 -0700 [node1: env_mgr: monitor.chassisPowerSupply.notPresent:notice]: Chassis power supply 1 is not present.
Tue May 14 13:05:57 -0700 [node1: env_mgr: callhome.chassis.ps.rm:error]: Call home for CHASSIS POWER SUPPLY REMOVED: PS 1

  • 配对节点报告不能通电问题。
  • 集群上存在有关缺少FRU的运行状况警报:

Cluster::> system health alert show
                    Node: node1
           Alert ID: CriticalFruNotPresentAlert
           Resource: PSU1#XXXXXXXXXXX
           Severity: Critical
    Indication Time: Thu Apr 25 02:41:17 2024
           Suppress: false
        Acknowledge: false
     Probable Cause: PSU1 is not present in the chassis XXXXXXXXXX. The nodes in this chassis are node1 and node2.   
     Possible Effect: The nodes in the chassis might not function effectively or redundancy might be lost.
     Corrective Actions: 1. Plug in PSU1 correctly into the slot.
                         2. Refer to the Hardware specification guide for more information on the position of the field-replaceable unit (FRU) and ways to check or replace it.
                         3. Contact support personnel if the alert persists.

  • 已更换PSU、但问题描述仍然存在。