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CONTAP-442977: ONTAP System Manager: 无法连接到 Active IQ

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问题描述

  • ONTAP System Manager 到 Active IQ (AIQ) 链接在成功注册后大约一小时失败
  • 容量部分在仪表板报告"{}Unable to reach https://activeiq.netapp.com to view capacity history. Verify your network.{}"
  • Active IQ 注册卡在集群 > 设置"{}Cannot Connect to Active IQ{}"。
  • sysmgr.log表示[AIQ]Failed to retrieve the access token from AIQ using the refresh token