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HWASSIST IDの不一致

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環境

  • 製品モデル:サービスプロセッサを搭載したすべてのモデル
  • OS:clustered Data ONTAP 8.2P6-9.2

問題

両方のノードのHWASSISTが次のエラーを報告しています。

Keep Alive Status : Error: did not receive hwassist keep alive alerts from pa rtner."hwassist test" results in a time out.

Pings to both nodes are successful. Storage failover hwassist stats show:

storage failover hwassist stats show  

ノード        アラートタイプ   アラートイベント   数 テイクオーバーの  前回受信

---------------- ------------ ------------------ -------- ---------- ------------------

hweqecpntap01-02a

                 system_down  power_loss         0 Yes     ---

         system_down  l2_watchdog_reset      0 Yes     ---

         system_down  power_off_via_rlm      0 Yes     ---

         system_down  power_cycle_via_rlm     0 Yes     ---

         system_down  reset_via_rlm        0 Yes     ---

         system_down  power_off_via_sp      0 Yes     ---

         system_down  power_cycle_via_sp     0 Yes     ---

         system_down  reset_via_sp        0 Yes     ---

         system_down  post_error         0 No     ---

         system_down  abnormal_reboot       0 No     ---

         system_down  loss_of_heartbeat      0 No     ---

         keep_alive   periodic_message      0 No     ---

         test      test            0 No     ---

                 

 

ID_mismatch  ---            549 ---     Fri Apr  4 18:09:37 EST 2014

         Key_mismatch ---             0 ---     ---

         Unknown    ---             0 ---     ---

         Number_of_times_hw_assist_alerts_throttled: 0

hweqecpntap01-02b

         system_down  power_loss         0 Yes     ---

         system_down  l2_watchdog_reset      0 Yes     ---

         system_down  power_off_via_rlm      0 Yes     ---

         system_down  power_cycle_via_rlm     0 Yes     ---

         system_down  reset_via_rlm        0 Yes     ---

         system_down  power_off_via_sp      0 Yes     ---

         system_down  power_cycle_via_sp     0 Yes     ---

         system_down  reset_via_sp        0 Yes     ---

         system_down  post_error         0 No     ---

         system_down  abnormal_reboot       0 No     ---

         system_down  loss_of_heartbeat      0 No     ---

         keep_alive   periodic_message      0 No     ---

         test      test            0 No     ---

 

 

         ID_mismatch  ---            539 ---     Fri Apr  4 18:09:10 EST 2014

         Key_mismatch ---             0 ---     ---

         Unknown    ---             0 ---     ---

         Number_of_times_hw_assist_alerts_throttled: 0

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