AutoSupport 交付失败、并出现notiyd崩溃
Knowledge Base guidance
This article may include metadata, visibility, validation state, and related support guidance.
适用场景
- ONTAP 9.7 - 9.10.1
- AutoSupport （ ASUP ）
- 在ONTAP 中启用FIPS模式
- ONTAP AutoSupport
transport设置为SMTP - 已启用SMTP身份验证
- 为AutoSupport 传送配置的SMTP服务器是Microsoft Exchange Server
问题描述
- 在ONTAP 升级到受影响的版本后、Auto支持 不再可靠地传输到NetApp、而是ONTAP 内部进程
notifyd意外重新启动并出现崩溃字符串：
notifyd: Received SIGABRT (Signal 6) at RIP 0x809225c4a (pid 64452, uid 0, timestamp 1682201254) - notifyd进程将重新启动、如果尚未重新启动、则在尝试运行命令时
::> autosupport show会显示错误：
::*> autosupport show
This table is currently empty.
Warning:
Unable to list entries on node przafil014-01. RPC: Remote system error [from mgwd on node "node-01" (VSID: -1) to notifyd at
127.0.0.1]
Unable to list entries on node node-02. RPC: Remote system error [from mgwd on node "node-02"
(VSID: -1) to notifyd at 127.0.0.1]