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运行状况监控器报告的ShelfPSUFailure_Alert

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适用场景

  • FAS/AFA系统
  • 磁盘架
  • 电源设备(PSU)
  • 运行状况监控进程schm:ShelfPSUFailure_Alert

问题描述

  • 有时会因电源问题呼叫家庭
  • 事件日志中会报告以下警报:

[Node-02: schmd: hm.alert.raised:alert]: Alert Id = ShelfPSUFailure_Alert , Alerting Resource = 16350XXXXXXXX448 raised by monitor system-connect
[Node-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.

[Node-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.
[Node-02: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT
[Node-02: dsa_worker4: ses.status.psError:alert]: DS212-12 (S/N SHFNCXXXXXXXXXX) shelf 0 on channel 0b power error for Power supply 2: critical status; AC Fail. This module is on the rear of the shelf at the bottom right.
[Node-02: dsa_worker4: callhome.shlf.power.intr:error]: Call home for SHELF POWER INTERRUPTED

  • 输出 storage show fault 显示:

Enclosure Status: unrecoverable
Channel: 0b
Shelf: 11
Shelf Type: DS224-12
Product Serial Number: SHFFGXXXXXXXXX
Module Type: IOM12

Power Supplies:
Element Status      Status Bytes  Status Descriptions

 1: CRITICAL      02,00,00,F3   DC FAIL, AC FAIL, OFF, RQSTED ON, FAIL
  2: OK         01,00,00,20   RQSTED ON

  • 磁盘架日志中包含PSU的问题描述:
Tue Mar 5 02:05:34 2024 ( 730+01:52:26.196); 030B004F; M0; ENC_MGT; power_manager; 02; HAL indicates PSU FAILURE fault on PCM 1 Tue Mar 5 02:05:34 2024 ( 730+01:52:26.196); 030B0050; M0; ENC_MGT; power_manager; 02; HAL indicates PSU TURNED OFF fault on PCM 1 Tue Mar 5 02:05:34 2024 ( 730+01:52:26.196); 030B0053; M0; ENC_MGT; power_manager; 02; HAL indicates PSU AC FAILURE fault on PCM 1 Tue Mar 5 02:05:34 2024 ( 730+01:52:26.227); 030B006F; M0; ENC_MGT; power_manager; 02; PCM 1 PCM FAILURE Fault Detected Tue Mar 5 02:05:34 2024 ( 730+01:52:26.227); 030B0070; M0; ENC_MGT; power_manager; 02; Re-asserting FAIL NON REDUNDANT alarm for PCM 1 Tue Mar 5 02:05:34 2024 ( 730+01:52:26.227); 030B006F; M0; ENC_MGT; power_manager; 02; PCM 1 TURNED OFF Fault Detected Tue Mar 5 02:05:34 2024 ( 730+01:52:26.227); 030B0072; M0; ENC_MGT; power_manager; 02; Setting AC MISSING NON REDUNDANT alarm for PCM 1 Tue Mar 5 02:05:34 2024 ( 730+01:52:26.227); 030B006F; M0; ENC_MGT; power_manager; 02; PCM 1 AC FAILURE Fault Detected Tue Mar 5 02:05:34 2024 ( 730+01:52:26.227); 030B0070; M0; ENC_MGT; power_manager; 02; Re-asserting AC MISSING NON REDUNDANT alarm for PCM 1 Tue Mar 5 02:05:34 2024 ( 730+01:52:26.227); 030B005D; M0; ENC_MGT; power_manager; 04; PCM 1 faults indicate loss of local fan power Tue Mar 5 02:05:39 2024 ( 730+01:52:31.233); 030B0060; M0; ENC_MGT; power_manager; 04; PCM 1 local fan power restored Tue Mar 5 02:05:39 2024 ( 730+01:52:31.233); 030B0084; M0; ENC_MGT; power_manager; 02; Clearing PSU AC Missing (non-redundant) alarm
  • 即使重新拔插PSU、问题描述仍然存在。 
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