由于FAS2820出现温度过低故障、温度传感器xx出现温度错误
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适用场景
- FAS2820
- ONTAP 9.13.1.
问题描述
- 两个节点报告CPU温度传感器11或14温度过低故障、然后间歇性自动恢复：
Fri Dec 15 09:02:20 +0900 [Node-01: dsa_worker0: ses.status.temperatureError:error]: DS212-12 (S/N SHJSG2338000430) shelf 0 on channel 0b temperature error for Temperature sensor 11: critical status; undertemperature failure. Current temperature: 0 C (32 F). This module is on the rear of the shelf at the top left, on shelf module A.
Fri Dec 15 09:02:29 +0900 [Node-01: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
Fri Dec 15 09:02:29 +0900 [Node-01: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT
Fri Dec 15 09:04:08 +0900 [Node-01: dsa_worker2: ses.status.temperatureInfo:info]: DS212-12 (S/N SHJSGxxxxxxxxxx) shelf 0 on channel 0b temperature information for Temperature sensor 11: normal status.
或
Tue Dec 19 09:03:22 +0900 [Node-02: dsa_worker2: ses.status.temperatureError:error]: DS212-12 (S/N SHJSGxxxxxxxxxx) shelf 0 on channel 0b temperature error for Temperature sensor 14: critical status; undertemperature failure. Current temperature: 0 C (32 F). This module is on the rear of the shelf at the top right, on shelf module B.
Tue Dec 19 09:03:31 +0900 [Node-02: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
Tue Dec 19 09:03:31 +0900 [Node-02: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT
Tue Dec 19 09:03:58 +0900 [Node-02: dsa_worker1: ses.status.temperatureInfo:info]: DS212-12 (S/N SHJSGxxxxxxxxxx) shelf 0 on channel 0c temperature information for Temperature sensor 14: normal status.
SHELF-FAULT显示：
Temperature Sensors:
Element Status Status Bytes Status Descriptions
...
11: CRITICAL 02,00,14,03 UT WARNING, UT FAILURE
...
或
Temperature Sensors:
Element Status Status Bytes Status Descriptions
...
14: CRITICAL 02,00,14,03 UT WARNING, UT FAILURE
...
- SP和磁盘架固件为最新版本：
Service Processor Status: Online
Firmware Version: 17.2P1
Mgmt MAC Address: d0:39:ea:ae:4f:32
Ethernet Link: up, 1Gbps
Using DHCP: no
Shelf 0: DS212-12 Firmware rev. IOM12G A: 0111 IOM12G B: 0111