磁盘架散热单元出现故障

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适用场景

AFF 系统
FAS 系统
存储架

问题描述

风扇报告严重的示例

DS460C

Wed Mar 09 11:43:31 -0500 [NODE03: dsa_worker4: ses.status.fanError:EMERGENCY]: DS460-12 (S/N SHJGXXXXXXXX) shelf 1 on channel 0a cooling fan error for Cooling element 3: critical status; fan is off. This module is on the rear of the shelf to the left.

Wed Mar 09 11:43:31 -0500 [NODE03: dsa_worker4: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED

Wed Mar 09 11:43:40 -0500 [NODE04: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.

Wed Mar 09 11:43:40 -0500 [NODE04: statd: callhome.shlf.fault:error]: Call home for SHELF_FAULT

NS224：巴西

Mon Mar 14 09:13:52 +0900 [Node01: dsa_worker1: ses.status.fanError:EMERGENCY]: NS224NSM100 (S/N SHFNxxxxxx) shelf 0 on channel 0x cooling fan error for Cooling element 15: critical status; fan is off. This element is on the unknown location.

Mon Mar 14 09:13:52 +0900 [Node01: dsa_worker1: callhome.shlf.fan:EMERGENCY]: Call home for SHELF COOLING UNIT FAILED

DS2246

Wed Mar 13 14:57:10 +0530 [rpsdlxx1: dsa_worker4: ses.status.temperatureInfo:info]: DS2246 (S/N SHFFG1451000046) shelf 12 on channel 0a temperature information for Temperature sensor 4: normal status.

Wed Mar 13 15:00:00 +0530 [rpsdlxx1: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0a. Check fans, power supplies, disks, and temperature sensors.

STORAGE-FAULT 显示风扇状态 CRITICAL：

Fans:
 Element Status         Status Bytes  Status Descriptions
 1: OK                01,05,16,A7
 2: OK                01,04,50,A5
 3: CRITICAL          02,01,BC,A1
 4: OK                01,04,68,A5
 5: OK                01,05,0D,A6
 6: OK                01,04,47,A5
 7: OK                01,04,74,A5
 8: OK                01,04,5C,A5

ENVIRONMENT 显示RPM异常：

Cooling Unit installed element list: 1, 2, 3, 4, 5, 6, 7, 8; with error: 3
 Cooling Units by element:
 [1] 12840 RPM
 [2] 11160 RPM
 [3] 0 RPM
 [4] 11130 RPM
 [5] 12990 RPM
 [6] 10950 RPM
 [7] 11340 RPM
 [8] 11160 RPM

重新安装风扇不能解决这种情况