EMS出现间歇性hw_Assist错误

适用场景

• AFF和FAS系统
• ONTAP 9

问题描述

•  配对节点间歇性丢失硬件辅助保活消息、此错误将在两 分钟内得到纠正：

[Node-01: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (Node-02).
[Node-01: cf_hwassist: cf.hwassist.recvKeepAlive:info]: hw_assist: Received hw_assist KeepAlive alert from partner(Node-02).

• hwsix的保活状态报告以下错误：

Cluster::> storage failover hwassist show
Node
-----------------
Node-01
               Partner: Node-02
           Hwassist Enabled: true
             Hwassist IP: 10.XX.XX.11
            Hwassist Port: 4444
            Monitor Status: active
           Inactive Reason: -
          Corrective Action: -
          Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.
Node-02
               Partner: Node-01
           Hwassist Enabled: true
             Hwassist IP: 10.XX.XX.12
            Hwassist Port: 4444
            Monitor Status: active
           Inactive Reason: -
          Corrective Action: -
          Keep-Alive Status: Error: did not receive hwassist keep alive alerts from partner.

• 即使按照以下知识库文章操作、问题描述仍会存在： cf.hwassist.missedKeepAlive：hw辅助接管缺少来自HA配对节点的保活消息
• 服务处理器(SP)固件 已升级到最新兼容版本、如服务处理器升级 链接中所述。