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DS460磁盘架故障

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适用于

DS460C 存储架

问题描述

在连接到通道 0b 的 DS460C 磁盘存储盘架 21 上报告了严重故障
 
EMS
Mon Aug 11 03:35:54 [node-1: statd: monitor.shelf.fault:alert]: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power supplies, disks, and temperature sensors.
Mon Aug 11 03:36:00 [node-1: monitor: monitor.globalStatus.critical:EMERGENCY]: Disk shelf fault.
Mon Aug 11 03:36:03 [node-1: dsa_worker5: ses.status.temperatureWarning:alert]: DS460-12 (S/N xxxxxxxxxxxxxxx) shelf 21 on channel 0b temperature warning for Temperature sensor 15: not installed or failed. Current temperature: 37 C (98 F). This module is on the front of the shelf 3rd drawer from the top, module A sensor 2.
Mon Aug 11 03:36:03 [node-1: dsa_worker5: ses.status.temperatureWarning:alert]: DS460-12 (S/N xxxxxxxxxxxxxxx) shelf 21 on channel 0b temperature warning for Temperature sensor 25: not installed or failed. Current temperature: 36 C (96 F). This module is on the front of the shelf 3rd drawer from the top, module B sensor 2.
 
存储故障
Enclosure Status: normal
Channel: 0b
Shelf: 21
Shelf Type: DS460-12
Product Serial Number: xxxxxxxxxxxxxxx
Module Type: IOM12B
 
Disk Elements:
Element Status          Status Bytes  Status Descriptions
0 [Bay  0]: NOT AVAILABLE   07,00,00,00
1 [Bay  1]: NOT AVAILABLE   07,01,00,00
2 [Bay  2]: NOT AVAILABLE   07,02,00,00
3 [Bay  3]: NOT AVAILABLE   07,03,00,00
4 [Bay  4]: NOT AVAILABLE   07,04,00,00
5 [Bay  5]: NOT AVAILABLE   07,05,00,00
6 [Bay  6]: NOT AVAILABLE   07,06,00,00
7 [Bay  7]: NOT AVAILABLE   07,07,00,00
8 [Bay  8]: NOT AVAILABLE   07,08,00,00
9 [Bay  9]: NOT AVAILABLE   07,09,00,00
10 [Bay 10]: NOT AVAILABLE   07,0A,00,00
11 [Bay 11]: NOT AVAILABLE   07,0B,00,00
12 [Bay  0]: OK         01,00,00,00
13 [Bay  1]: OK         01,01,00,00
14 [Bay  2]: OK         01,02,00,00
15 [Bay  3]: OK         01,03,00,00
16 [Bay  4]: OK         01,04,00,00
17 [Bay  5]: OK         01,05,00,00
18 [Bay  6]: OK         01,06,00,00
19 [Bay  7]: OK         01,07,00,00
20 [Bay  8]: OK         01,08,00,00
21 [Bay  9]: OK         01,09,00,00
22 [Bay 10]: OK         01,0A,00,00
23 [Bay 11]: OK         01,0B,00,00
24 [Bay  0]: OK         01,00,00,00
25 [Bay  1]: OK         01,01,00,00
26 [Bay  2]: OK         01,02,00,00
27 [Bay  3]: OK         01,03,00,00
28 [Bay  4]: OK         01,04,00,00
29 [Bay  5]: OK         01,05,00,00
30 [Bay  6]: OK         01,06,00,00
31 [Bay  7]: OK         01,07,00,00
32 [Bay  8]: OK         01,08,00,00
33 [Bay  9]: OK         01,09,00,00
34 [Bay 10]: OK         01,0A,00,00
35 [Bay 11]: OK         01,0B,00,00
36 [Bay  0]: OK         01,00,00,00
37 [Bay  1]: OK         01,01,00,00
38 [Bay  2]: OK         01,02,00,00
39 [Bay  3]: OK         01,03,00,00
40 [Bay  4]: OK         01,04,00,00
41 [Bay  5]: OK         01,05,00,00
42 [Bay  6]: OK         01,06,00,00
43 [Bay  7]: OK         01,07,00,00
44 [Bay  8]: OK         01,08,00,00
45 [Bay  9]: OK         01,09,00,00
46 [Bay 10]: OK         01,0A,00,00
47 [Bay 11]: OK         01,0B,00,00
48 [Bay  0]: OK         01,00,00,00
49 [Bay  1]: OK         01,01,00,00
50 [Bay  2]: OK         01,02,00,00
51 [Bay  3]: OK         01,03,00,00
52 [Bay  4]: OK         01,04,00,00
53 [Bay  5]: OK         01,05,00,00
54 [Bay  6]: OK         01,06,00,00
55 [Bay  7]: OK         01,07,00,00
56 [Bay  8]: OK         01,08,00,00
57 [Bay  9]: OK         01,09,00,00
58 [Bay 10]: OK         01,0A,00,00
59 [Bay 11]: OK         01,0B,00,00
 
Drawers Control Module:
Element Status            Status Bytes  Status Descriptions
1 [IOM12B A]   : CRITICAL      02,40,00,00  FAIL
2 [IOM12B A]   : OK         01,00,01,01  REPORT, TYPE BIT0
3 [IOM12B A]   : OK         01,00,01,01  REPORT, TYPE BIT0
4 [IOM12B A]   : OK         01,00,01,01  REPORT, TYPE BIT0
5 [IOM12B A]   : OK         01,00,01,01  REPORT, TYPE BIT0
6 [IOM12B B]   : CRITICAL      02,40,00,00  FAIL
7 [IOM12B B]   : OK         01,00,01,01  REPORT, TYPE BIT0
8 [IOM12B B]   : OK         01,00,01,01  REPORT, TYPE BIT0
9 [IOM12B B]   : OK         01,00,01,01  REPORT, TYPE BIT0
10 [IOM12B B]   : OK         01,00,01,01  REPORT, TYPE BIT0
 
环境
Temperature Sensor installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29; with error: none
Shelf temperatures by element:
[1] 20 C (68 F) (ambient)  Normal temperature range
[2] 29 C (84 F)  Normal temperature range
[3] 30 C (86 F)  Normal temperature range
[4] 30 C (86 F)  Normal temperature range
[5] 29 C (84 F)  Normal temperature range
[6] 31 C (87 F)  Normal temperature range
[7] 31 C (87 F)  Normal temperature range
[8] 32 C (89 F)  Normal temperature range
[9] 34 C (93 F)  Normal temperature range
[10] Unavailable
[11] 32 C (89 F)  Normal temperature range
[12] 31 C (87 F)  Normal temperature range
[13] 33 C (91 F)  Normal temperature range
[14] 32 C (89 F)  Normal temperature range
[15] Unavailable
[16] 33 C (91 F)  Normal temperature range
[17] 32 C (89 F)  Normal temperature range
[18] 32 C (89 F)  Normal temperature range
[19] 33 C (91 F)  Normal temperature range
[20] Unavailable
[21] 30 C (86 F)  Normal temperature range
[22] 31 C (87 F)  Normal temperature range
[23] 32 C (89 F)  Normal temperature range
[24] 31 C (87 F)  Normal temperature range
[25] Unavailable
[26] 32 C (89 F)  Normal temperature range
[27] 31 C (87 F)  Normal temperature range
[28] 30 C (86 F)  Normal temperature range
[29] 32 C (89 F)  Normal temperature range
 
DCM installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10; with error: 1, 6
DCM information by element:
[1] Serial number:  Part number:
Type:  Vendor:  Firmware version:
[2] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805
[3] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805
[4] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805
[5] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805
[6] Serial number:  Part number:
Type:  Vendor:  Firmware version:
[7] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805
[8] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805
[9] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805
[10] Serial number: xxxxxxxxxxxx  Part number: 111-04834+A1
Type: SASDRWR  Vendor: NETAPP  Firmware version: 01310805