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CFBMC-048:"Data BMC heartshot STOPED"会导致ONTAP重新启动以恢复BMC

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问题描述

  • 如果AFF A250、AFF C250、ASA A250、ASA C250或FAS500f系统上的BMC无响应、则ONTAP会尝试重新启动BMC以恢复它。
  • 此操作可能会挂起。
  • ONTAP随后会自行重新启动以从这种情况中恢复。
  • 以下是指示问题描述的示例事件:

13:21:27 [node-01: spmgrd: sp.heartbeat.stopped:error]: Have not received a IPMI heartbeat from the Service Processor (SP) in last 600 seconds.
13:21:27 [node-01: spmgrd: callhome.sp.hbt.missed:notice]: Call home for SP HBT MISSED
13:31:46 [node-01: spmgrd: callhome.sp.hbt.stopped:alert]: Call home for SP HBT STOPPED
...
13:34:07 [node-01: env_mgr: sp.ipmi.lost.shutdown:EMERGENCY]: SP heartbeat stopped and cannot be recovered. To prevent hardware damage and data loss, the system will shut down in 10 minutes.
13:44:07 [node-01: env_mgr: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (System reboot to recover the BMC)