无法访问Brocade DCX 8510-8 WWN卡

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

Brocade DCX 8510-8
Fabric OS (FOS) 8.2.3D版

问题描述

errdump 显示WWN卡的问题：

[EM-1220], 474, SLOT 7 | CHASSIS, ERROR, Brocade_DCX, A problem (Error:34) has been detected on one or both WWN cards. Please run the wwnrecover tool to get more information and recov

在 chassisshow 将WWN卡标记为无法访问的WWN卡中：

WWN Unit: 2*

Header Version: 2

Power Consume Factor: -1W

Factory Part Num: 60-1003060-01

Factory Serial Num: AJXXXXXXXXX

Manufacture: Day: 31 Month: 10 Year: 2017

Update: Day: 1 Month: 5 Year: 2024

Time Alive: 124 days

Time Awake: 26 days

Chassis Factory Serial Num: AFYXXXXXXXX

* = No system control access to FRU

WWN data manager state: CF_COPY

在 slotshow WWN卡中、也无法访问：

2 WWN CARD FLTY p=0000103 r=20008 h=00*

* = No system control access to slot.

FOS位于8.2.3c1或更高版本上：

firmwareshow -v:

Slot Name Appl Primary/Secondary Versions Status

--------------------------------------------------------------------------

6 CP0 FOS v8.2.3d STANDBY

v8.2.3d

7 CP1 FOS v8.2.3d ACTIVE *

v8.2.3d

显示的WWN licenseidshow 与 wwn 或 switchshow 输出匹配：

sw:FID128:root> licenseidshow

10:00:88:94:71:01:23:45

sw:FID128:root> wwn

10:00:88:94:71:01:23:45

运行 wwnrecover 失败：

sw:FID128:root> wwnrecover

WWN Discrepancies (Error:34) detected.

Please attempt recovery of these errors (where possible)

by navigating to the required recovery selection

from the following WWN Recovery Options Menu.

Please note that in the event of a mismatch in the LicenseIds,

between WWN1 and WWN2 cards, wwn recovery may not be possible.

In this case a factory programmed card with a matching LicenseId

must be used, as a replacement card, to complete the wwn recovery.

WWN Critical Seeprom 2 is Inaccessible or Corrupted.

WWN Seeprom Problem Details

WWN 2 Critical Seeprom: Read Failed.

Internal error: inconsistent WWN API return values

Recovery is not possible. Please contact Brocade Technical Support for replacement of the inaccessible WWN(s).

之后问题描述仍然存在 hafailover