CommVault备份失败、并显示"Sp纳差速器扫描失败"错误

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适用场景

ONTAP 9
Commvault
SnapDiff
NFS

问题描述

通过Commvault(Linux File System iDataAgent,利用NetApp SnapDIFS)对SnapMirror目标卷进行增量备份失败，并出现以下错误：

来自Commvault-的错误消息 [10006][I2P lookup failed].

254899 3e489 06/19 15:42:34 2852377 Failed snapdiff next. Returned non-success [10006][I2P lookup failed].

254899 3e489 06/19 15:42:34 2852377 Closed ManageOntap object.

254899 3e489 06/19 15:42:34 2852377 ManageONTAP::DeInit() - Calling na_shutdown...

254899 3e489 06/19 15:42:34 2852377 CSnapDiffScanEngine::ProcessWorkUnit(522) - SnapDiff scan failed, LocalVolumeName=/opt/commvault/ProductionData/SnapVolumeMounts/SnapMnt_1_2_7517992_91_2105603/ Error:0x800703E3:{CSnapDiffScanEngine::SnapDiffScanForVolumeNetApp(1127)/W32.995.(The I/O operation has been aborted because of either a thread exit or an application request. (ERROR_OPERATION_ABORTED.995))-Error in getting changed file:[]}

NetApp同时发生的事件EMS-LOG-FILE.GZ() - I2P lookup failed error:11

Mon Jun 19 15:42:35 +0800 [NODE: worker_thread_697: snapdiff.spinnp.aborted:debug]: Encountered unexpected Data ONTAP error while computing differences between Snapshot copies using SnapDiff API. Snapdiff v2 session ID 5159e873-9810-4d18-8a96-b0df34331eed, volume name VOLUME, base Snapshot copy SP_2_2828993_1686672315, base Snapshot copy ID 325, diff Snapshot copy SP_2_2837615_1686845119, diff Snapshot copy ID 329, error message I2P lookup failed error:11 fsid:1143 inode:1318150snap_id:329, file prod/common/snapdiff/api/snapdiff_api.c, line 3717.

Mon Jun 19 15:42:35 +0800 [NODE: sd_spinnp_main: snapdiff.spinnp.aborted:debug]: Encountered unexpected Data ONTAP error while computing differences between Snapshot copies using SnapDiff API. Snapdiff v2 session ID 5159e873-9810-4d18-8a96-b0df34331eed, volume name VOLUME, base Snapshot copy SP_2_2828993_1686672315, base Snapshot copy ID 325, diff Snapshot copy SP_2_2837615_1686845119, diff Snapshot copy ID 329, error message I2P lookup failed, file prod/common/snapdiff/api/snapdiff_api.c, line 5123.