由于数据包丢失、Vscan服务器与ONTAP 断开连接
Knowledge Base guidance
This article may include metadata, visibility, validation state, and related support guidance.
适用场景
- ONTAP 9
- vscan
- ONTAP AV连接器1.0.4
问题描述
- Vscan服务器
remote-closed"随机断开状态为"的ONTAP 连接
- Vscan事件显示：
- Vscan服务器会在一段时间后自动断开连接并重新连接、而无需执行任何更正操作。
Node Vserver Server Event Log Time Event Type Vscanner Vendor Vscanner Version Server Disconnect Reason Vserver LIF Used for Connection
cluster-n1 svm1 10.xx.xx.206 7/11/2022 07:23:41 scanner-connected trendmicro 11.28700 10.xx.xx.141
cluster-n1 svm1 10.xx.xx.206 7/11/2022 07:23:16 scanner-disconnected remote-closed 10.xx.xx.141- 断开连接时的AVSHIM日志显示：( 启用了调试日志记录)
07/11/22-07:23:16.584Z [pipe: 10.xx.xx.141][Read] GetOverlappedResult failed, err: <64>_closingQ: [0][10.xx.xx.141][Write] GetOverlappedResult failed, err: <64>07/11/22-07:23:16.584Z Retrying pipe-read for pipe: [10.xx.xx.141]07/11/22-07:23:16.584Z [10.xx.xx.141][Write] GetOverlappedResult failed, err: <59>07/11/22-07:23:16.584Z [pipe: 10.xx.xx.141][Read] GetOverlappedResult failed, err: <59>_closingQ: [0]07/11/22-07:23:16.584Z Retrying pipe-read for pipe: [10.xx.xx.141]07/11/22-07:23:16.584Z [10.xx.xx.141][Write] GetOverlappedResult failed, err: <59>07/11/22-07:23:16.584Z [pipe: 10.xx.xx.141][Read] GetOverlappedResult failed, err: <59>_closingQ: [0]07/11/22-07:23:16.584Z Retrying pipe-read for pipe: [10.xx.xx.141]07/11/22-07:23:16.584Z [10.xx.xx.141][Write] GetOverlappedResult failed, err: <59>07/11/22-07:23:16.584Z [pipe: 10.xx.xx.141][Read] GetOverlappedResult failed, err: <59>_closingQ: [0]07/11/22-07:23:16.584Z Retrying pipe-read for pipe: [10.xx.xx.141]07/11/22-07:23:16.584Z [10.xx.xx.141][Write] GetOverlappedResult failed, err: <59>07/11/22-07:23:16.584Z [pipe: 10.xx.xx.141][Read] GetOverlappedResult failed, err: <59>_closingQ: [0]07/11/22-07:23:16.584Z Retrying pipe-read for pipe: [10.xx.xx.141]07/11/22-07:23:16.584Z [10.xx.xx.141][Write] GetOverlappedResult failed, err: <59>07/11/22-07:23:16.584Z Retries exceeded. Cannot write to pipe 10.xx.xx.14107/11/22-07:23:16.584Z [pipe: 10.xx.xx.141][Read] GetOverlappedResult failed, err: <59>_closingQ: [0]07/11/22-07:23:16.584Z Max read retries over. Closing the pipe: [10.xx.xx.141]