ONTAP 和扫描程序池之间不再有连接
Knowledge Base guidance
This article may include metadata, visibility, validation state, and related support guidance.
适用场景
- ONTAP 9
- ONTAP防病毒连接器
- TrendMicro ServerProtect™
问题描述
- ONTAP与扫描程序池之间不再存在连接：不再需要使用TrendMicro防病毒功能进行扫描
- 使用帐户"account_name"从ONTAPI到IP失败。底层连接已关闭：发送时出现意外错误：
- Vscan无法连接、并
Nblade.vscanNoScannerConn在EMS日志中显示错误：
12/5/2022 14:44:22 node0001-02 EMERGENCY Nblade.vscanNoScannerConn: Vserver "svm_name" has no virus scanner connection.- 在
/etc/log/mlog/apache_error.log或AutoSupport中apache_error.gz：
[Mon Dec 05 22:08:42.135216 2022 +0000] [ssl:notice] [pid 7740:tid 34393369600] [client xx.xx.171.69:53695] [vserver 7] Setting server certificate chain file /mroot/etc/cluster_config/vserver/.vserver_7/config/etc/certificates/ssl/server/0cb770f8-b0c4-22fc-69f1-00a079b8d369/chain.pem[Mon Dec 05 22:08:42.135768 2022 +0000] [ssl:notice] [pid 7740:tid 34393369600] [client xx.xx.171.69:53695] [vserver 7] Certificate-based client authentication is not configured for this vserver[Mon Dec 05 22:08:42.136277 2022 +0000] [ssl:emerg] [pid 7740:tid 34393369600] AH01701: Failed to configure CA certificate chain![Mon Dec 05 22:08:42.136284 2022] [ssl:emerg] [pid 7740:tid 34393369600] AH02312: Fatal error initialising mod_ssl, exiting.[Mon Dec 05 22:08:42.136288 2022 +0000] [ssl:error] [pid 7740:tid 34393369600] [client xx.xx.171.69:53695] [vserver 7] Failed to initialize SSL context- ONTAP AV连接器日志 显示：
0.000: Issuing zapi network query to xx.xx.144.69
0.000: Error 5: Can't connect to host (err=5).
0.000: Problem fetching vserver LIFs from mgmt-lif xx.xx.144.69
3.125: Issuing zapi network query to xx.xx.144.71
3.125: Error 5: Can't connect to host (err=5).
3.125: Problem fetching vserver LIFs from mgmt-lif xx.xx.144.71
4.782: LogLevel: [QUIET]
22.132: LogLevel: [DEEP]
32.658: basicStats: %cpu=0, %net=0