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使用自动挂载器时挂载挂起

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适用场景

  • ONTAP 9
  • NFS
  • 多协议

问题描述

  • 在客户端上使用自动挂载器时、挂载将进入挂起状态
  • DNS检查失败、并显示"没有路由到主机"
    ::> dns check -vserver svm1
                    Name Server
    Vserver     Name Server    Status     Status Details
    ------------- --------------- ------------ --------------------------
    svm1      10.yy.xx.5    down     No route to host.
    svm1      10.xx.xx.228   down     No route to host.
    svm1      10.xx.xx.236   down      No route to host.
    3 entries were displayed.
  • LDAP检查显示状态为"down"、并显示详细信息"DNS解析失败"
    ::> ldap check -vserver svm1 
              Vserver: svm1
    Client Configuration Name: qed-ldap
            LDAP Status: down
        LDAP Status Details: DNS resolution failed for all the hostnames specified with "-ldap-servers", Vserver: "svm1".
      LDAP DN Status Details: DNS resolution failed for all the hostnames specified with "-ldap-servers", Vserver: "svm1".
  • EMS日志显示使用源LIF 10.ss.xx.xx与LDAP和DNS的连接失败、并显示"无法路由到主机" 
    svm1-12      ERROR      secd.nfsAuth.noUnixCreds: Vserver "svm1" cannot determine UNIX identity. Error: Acquire UNIX extended credentials procedure failed
      [  1 ms] Entry for user-id: 90565 not found in the current source: FILES. Ignoring and trying next available source
      [    2] No servers available for LDAP_NIS_AND_NAME_MAPPING, vserver: 9, domain: .
      [    3] Failed to connect to 10.xx.xx.228 for DNS via Source Address 10.ss.xx.xx: No route to host
      [    3] Failed to connect to 10.xx.xx.236 for DNS via Source Address 10.ss.xx.xx: No route to host
      [    3] Failed to connect to 10.yy.xx.5 for DNS via Source Address 10.ss.xx.xx: No route to host
      [    3] Entry for host-name: QED-LDAP-FILER-WDC-VIP.netapp.com not found in any of the available sources
      [    3] Hostname found in Name Service Cache
      [    3] Refreshing cached entry failed. Using expired cache entry.
      [    3] Resolved LDAP servers: 10.ss.xx.22 Vserver: 9
      [    4] TCP connection to ip 10.ss.xx.22, port 389 via interface 10.ss.xx.xx failed: No route to host.
      [    4] Unable to start TLS: Can't contact LDAP server
      [    4] Unable to connect to LDAP (NIS & Name Mapping) service on qed-ldap-filer-wdc-vip.netapp.com
      [    4] No servers available for LDAP_NIS_AND_NAME_MAPPING, vserver: 9, domain: .
    **[    4] FAILURE: Unable to make a connection (LDAP (NIS & Name Mapping):), result: 6940
      [    4] Source: LDAP unavailable. Entry for user-id:90565 not found in any of the available sources
      [    4] Unable to retrieve credentials for UNIX user with UID 90565   

    svm1-12      ERROR      secd.nfsAuth.problem: vserver (svm1) General NFS authorization problem. Error: Get user credentials procedure failed
      [  0 ms] Determined UNIX id 65534 is UNIX user 'pcuser'
      [    0] Mapping Successful for Unix-user 'pcuser' to Windows user '*\pcuser' at position 2
      [    0] Wildcard domain mapping
      [    6] Failed to connect to 10.xx.xx.228 for DNS via Source Address 10.ss.xx.xx: No route to host
      [    6] Failed to connect to 10.xx.xx.236 for DNS via Source Address 10.ss.xx.xx: No route to host
      [    6] Failed to connect to 10.yy.xx.5 for DNS via Source Address 10.ss.xx.xx: No route to host
    **[    6] FAILURE: Unable to contact DNS to discover domain controllers.
      [    6] Unable to make a connection (LSA:NA.NETAPP.COM), result: 6812