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某些ASUP不通过SMTP提供

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • ONTAP 9
  • AutoSupport  (ASUP)
  • SMTP

问题描述

  • 无法  使用system node autosupport invoke 命令发送WEEKLYtype all ASUP。
  • 可以使用invoke 命令发送type test 的ASUP。
  • 每周ASUP的SMTP传输失败
Error: transmission-failed
  • 集群上的SMTP配置正确:
::> system node autosupport check show-details
Node: cluster01-n01
 
Category: http-https
Component: http-put-destination
Status: ok
Detail: Successfully connected to:
 
Component: http-post-destination
Status: ok
Detail: Successfully connected to:
 
Category: smtp
Component: mail-server
Status: ok
Detail: Successfully connected to: mailhost.domain.com
 
  • SMTP服务器拒绝此消息、因为其大小
    为notiyd.log:
Response: 550 5.7.0 Message Size Violation\r\n
Response code: Requested action not taken: mailbox unavailable (550)
Response parameter: 5.7.0 Message Size Violation
  • 较小的ASUP (类型:test)会成功发送并通过SMTP传送
  • 已成功为所有ASUP类型传输HTTPS