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配对节点已关闭、无法接管—AutoSupport 消息

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • ONTAP 9
  • callhome.partner.down:紧急

事件摘要

如果存储故障转移配对节点已关闭且未发生接管、则会显示此消息。

验证

命令行

以确定节点运行的当前状态 ::> storage failover show

警告:未成功接管的节点可能会导致数据中断、在此情况下可能无法访问数据。

netapp-2:::> storage failover show

                Takeover
Node       Partner     Possible State Description
-------------- -------------- -------- -------------------------------------
NetApp-2a      NetApp-2b  -     Unknown
NetApp-2b      NetApp-2a  false   Waiting for NetApp-2a, Takeover
                    is not possible: Reason will be displayed here

AutoSupport 消息

HA Group Notification from Node Name (PARTNER DOWN, TAKEOVER IMPOSSIBLE ) EMERGENCY

EMS日志

运行 event log show -severity * -message-name callhome*

[Node Name: cf_main: callhome.partner.down:EMERGENCY]: Call home for PARTNER DOWN, TAKEOVER IMPOSSIBLE

解决方法

如果出现服务中断、请联系NetApp全球支持部门以获得即时帮助