一个节点无法通过SMTP发送AutoSupport
Knowledge Base guidance
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适用场景
- ONTAP 9
- AutoSupport
问题描述
- 一个节点无法通过SMTP发送AutoSupport。
运行命令""
autosupport check show表示节点出现SMTP错误。
Category: smtp
Component: mail-server
Status: failed
Detail: SMTP connectivity check failed for destination:
XXX.XXX.XX.XX. Error: Timeout was reached when
connecting to the server - 'XXX.XXX.XX.XX'
Corrective Action: Possible network configuration issue. Ensure that you
have network connectivity
- 检查 通过路 由跟踪路由到SMTP服务器的网络连接时、ONTAP中使用的路由无法到达SMTP服务器。
::>network traceroute -node <node_name> -destination <remote_server>