使用代理时HTTPS AutoSupport传输失败

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适用场景

ONTAP 9
已配置代理的AutoSupport

问题描述

此节点将在notifyd.log文件中报告：

Failed to connect to support.netapp.com port 443: Connection refused

由于网络超时、一个或多个节点的AutoSupport无法访问NetApp。

示例：

cluster1::> system node autosupport check show-details

... Node: node_name

Category: http- https Component: http-put-destination Status: failed Detail: HTTP/S PUT connectivity check failed for destination: https://support.netapp.com/put/AsupPut/ via proxy - proxyuser:********@proxyurl:8080. Error: Timeout was reached when connecting to the server - 'support.netapp.com' Corrective Action: Possible network configuration issue. Ensure that you have network connectivity Node: node_name

Category: http- https Component: http-post-destination Status: failed Detail: HTTP/S POST connectivity check failed for destination: https://support.netapp.com/asupprod/post/1.0/postAsup via proxy - proxyuser:********@proxyurl:8080. Error: Timeout was reached when connecting to the server - 'support.netapp.com' Corrective Action: Possible network configuration issue. Ensure that you have network connectivity

notifyd 中的超时消息会记录到代理URL

示例：

::> system node run -node node_name -command rdfile /etc/log/mlog/notifyd.log

... (message: STATE: WAITRESOLVE => WAITCONNECT handle 0x80f746008; line 1479 (connection #0)) ... (message: connect to proxyurl_IP port 8080 failed: Operation timed out) ... (message: Failed to connect to proxyurl port 8080: Operation timed out)