Gemalto SafeNet KeySecure k250设备无响应

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适用场景

ONTAP 9
外部密钥管理（ EKM ）
Gemalto SafeNet KeySecure k250设备

问题描述

查看 not-responding 服务器状态时、EKM会报告状态

Cluster::*> key-manager show -status (security key-manager show) Node Port Registered Key Manager Status ---------------------- ------ --------------------------- --------------- Cluster-01 5696 172.x.x.2 not-responding Cluster-01 5696 172.x.x.4 available Cluster-02 5696 172.x.x.2 not-responding Cluster-02 5696 172.x.x.4 available 4 entries were displayed.

kmip2_client日志中的错误：

Mon Dec 21 2020 21:05:08 -05:00 [kern_kmip2_client:info:6381] [Dec 21 21:05:08]: 0x809409c00: 0: ERR: kmip2::tables::kmip_keyserver_status: [setKeyServerStatus]:60: Received an exception in setting up TLS connection: IO (10)

EMS报告：

Mon Dec 21 18:49:34 -0500 [Cluster-01: mgwd: km.keyserver.notavailable:alert]: The external key management server "172.x.x.2" is not available for Vserver "Cluster", status: "not-responding".