AutoSupport检查指示SMTP连接失败

Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

运行命令""autosupport check show表示集群中除一个节点以外的所有节点都存在SMTP错误。

Example failure:

Node: node-01

Category: http- https

Component: http-put-destination

Status: ok

Detail: Successfully connected to:

https://support.netapp.com/put/AsupPut/.

Component: http-post-destination

Status: ok

Detail: Successfully connected to:

https://support.netapp.com/asupprod/post/1.0/postAsup.

Category: smtp

Component: mail-server

Status: failed

Detail: SMTP connectivity check failed for destination:

sas-relay.xxxxxx.xxx.ca. Error: Timeout was

reached when connecting to the server -

'sas-relay.xxxxxx.xxx.ca'

Corrective Action: Possible network configuration issue. Ensure that you

have network connectivity