跳转到主内容

AutoSupport 交付缓慢

i
Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • ONTAP 9.12.1 或更高版本
  • AutoSupport
  • 传输HTTPS

问题描述

  • 升级到AutoSupport.14.1后、我们注意到ONTAP 9需要一个多小时才能完成处理和交付。 
    • 交付后、注意到AutoSupport包中缺少某些日志
  • 在查看清单时、我们可以看到许多日志因超过时间限制而被跳过
    • 运行 ::> manifest show -node * -status *-limit
::> manifest show -node * -status *-limit (system node autosupport manifest show) AutoSupport Collected Node Sequence Body Filename Size Status Error ----------------- --------- -------------- ----------- --------- ----------- Node-02 1052 system-info.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded motherboard-info.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded software_image.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded CLUSTER-INFO.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded diff-svcs.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded effective-cluster-version.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded cluster-version-replicated.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded autosupport.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded autosupport_budget.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded autosupport_history.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded licenses.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded managed-feature.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded vserver-info.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded nwd-config.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded nwd-service-config.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded nwd-resource-config.xml - collection-skipped-trigger-time-limit Collection stopped because the trigger time budget was exceeded