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从集群管理 IP 发送 ASUP 传输失败

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • ONTAP 9
  • AutoSupport ( ASUP )
  • HTTP、HTTPS

问题描述

  • 托管集群管理 LIF 的节点未发送 ASUP
  • 将集群管理 LIF 移动到另一个节点时,问题描述会随此节点一起迁移
  • 命令 autosupport check show-details指向具有代理的问题描述:

Component: http-post-destination

Status: failed

Detail: HTTP/S POST connectivity check failed for destination:

https://support.netapp.com/asupprod/post/1.0/postAsup

via proxy - proxy.domain.com:8080. Error: Possible ProxyAuthentication issue.

Corrective Action: Ensure the user-id and password are set correctly forthe proxy URL.

  • 命令 autosupport history show

Status: transmission-failed

Error: Received HTTP code 404 from proxy after CONNECT