跳转到主内容

CONTAP-36447:由于SSL自签名证书问题描述、无法连接到ONTAP系统管理器或ONTAP API

i
Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

问题描述

  • an SSL error when attempting to connect to ONTAP System

Manager or ONTAP APIs due to an issue with automatically generated self-signed server certificates.

  • Other NetApp tools such as Active IQ Unified Manager and SDKs that connect to the cluster are also affected.
  • This problem only affects browsers that use HTTPS, not HTTP.
  • Errors include -
ERR_CONNECTION_CLOSED PR_END_OF_FILE_ERROR [ssl:error] [pid 24293:tid 34385646080] [client X.X.X.X:36198] [vserver XXXXX] Failed to initialize SSL context [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Setting server certificate chain file /mroot/etc/vserver_4294967295/certificates/ssl/server/111+530000017242CE94AE511687A00000000017C+<cert_name>/chain.pem [ssl:notice] [pid 24293:tid 34385646080] [client X.X.X.X:36916] [vserver 4294967295] Certificate-based client authentication is not configured for this vserver [ssl:emerg] [pid 24293:tid 34385646080] Failed to configure CA certificate chain! [ssl:emerg] [pid 24293:tid 34385646080] Fatal error initialising mod_ssl, exiting.