系统无法启动 - 无法恢复 SP

最后更新
另存为PDF

Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用于

AFF A220 / FAS27x0 / AFF C190
AFF A200 / FAS26x0
FAS80x0
FAS9500
AFF A300 / FAS8200
AFF A700 / FAS9000
AFF A900
AFF A50 / AFF A30 / AFF A20
AFF C60 / AFF C30

问题描述

存储系统已重新启动（例如在 ONTAP 升级期间），但无法启动，暂停到 LOADER。

示例：

...

Waiting for SP ... SP failure. Resetting SP from primary FW. This can take a few minutes Waiting for SP ... SP failure. Resetting SP from backup FW. This can take a few minutes Waiting for SP ... Failed to recover SP IPMI PCI Slot Control failed. IPMI PCI Slot Configuration failed. Configuring Devices ... IPMI:Get controller FRU inventory:failed IPMI:Get midplane FRU 0 inventory:failed IPMI: Get NVRAM FRU inventory:failed

BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

LOADER-A>

BIOS POST Failure(s) detected: Failed to get FRU data. Abort AUTOBOOT

服务处理器（SP）事件日志报告类似故障消息。

示例：

Record 1287: Tue Apr 14 14:34:05.000000 2020 [SysFW.notice]: IPMI:Read midplane FRU common header:timeout - retrying Record 1288: Tue Apr 14 14:34:10.000000 2020 [SysFW.notice]: IPMI:Read midplane FRU common header:timeout Record 1289: Tue Apr 14 14:34:13.000000 2020 [SysFW.notice]: Failed to recover SP Record 1290: Tue Apr 14 14:34:13.000000 2020 [SysFW.critical]: IPMI:Read midplane FRU common header:failed Record 1291: Sun Jan 01 00:02:58.340000 2017 [Trap Event.critical]: hwassist post_error (26) Record 1292: Tue Apr 14 14:34:14.000000 2020 [SysFW.critical]: IPMI PCI Slot Control failed. Record 1293: Sun Jan 01 00:02:59.310000 2017 [Trap Event.critical]: hwassist post_error (26) Record 1294: Tue Apr 14 14:34:18.000000 2020 [CFE.notice]: Loader time adjust: Set BMC time. Old time: Sun Jan 1 00:03:03 2017. New time: Tue Apr 14 14:34:18 2020. Record 1295: Tue Apr 14 14:34:18.000000 2020 [Boot Loader.notice]: Received time sync Record 1296: Tue Apr 14 14:34:20.000000 2020 [Boot Loader.critical]: Abort Autoboot due to BIOS POST failure. Record 1297: Tue Apr 14 14:34:20.280000 2020 [Trap Event.critical]: hwassist post_error (26) Record 1298: Tue Apr 14 14:34:24.020000 2020 [IPMI.notice]: 001c | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running"

在控制器重新就位且没有连接到 e0M/SP 的任何电缆后，问题仍然存在
- （排除过多的 SP 流量问题，如节点关闭和由于"SP IPMI 故障"而无法启动）