跳转到主内容

服务处理器(SP)自动更新在3%后失败

i
Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • FAS8200
  • ONTAP 9

问题描述

  • Cluster ::*> system service-processor image update-progress show

                  In                        Percent
Node             Progress Start Time          Done    End Time
---------------- -------- ------------------- ------- -------------------
node-1            no       -                   0       -
node-2            yes      -                   3       -
2 entries were displayed.

  • 在中 EMS

fud_ontap_snd: sp.update.triggered:debug]: params: {'reason': 'fud_ontap_snd: SP firmware update from  5.3 to 5.8 has been triggered '}
servprocd: sp.servprocd.upd.error:error]: SP update error: SP firmware update failure has been detected.
sp_fud_main: sp.upd.unexpt.evt:debug]: params: {'reason': 'rlm_update_fw: SP firmware update failed. '}
sp_cluster_user_mgmt_wq_wq: sp.userlist.update.failed:error]: Error updating SP user information, Communication error (action 7).

  • 在中 SP-MGMT-MLOG-TXT.GZ

[kern_servprocd:info:5289] 0x80a373800: 0: ERR: Servprocd::SpUpdate: update: unable to transfer SP firmware image using network interface
[kern_servprocd:info:5289] 0x80a370600: 0: ERR: Servprocd::SpUpdate: fud_ontap_snd: error sending filesystem image to SP

  • 登录SP失败
  • 重新启动SP后无更改