一个节点报告多个风扇出现故障

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适用场景

FAS2650
FAS2620
FAS2750
FAS2720
AFF A220
AFF A200
ONTAP 9
服务处理器 (SP)
基板管理控制器(BMC)

问题描述

HA对中的一个节点在事件日志中报告多个风扇故障：

[Node-02: dsa_worker2: ses.status.temperatureWarning:alert]: DS224-12 (S/N SHFGDXXXX000045) shelf 0 on channel 0b temperature warning for Temperature sensor 12: not installed or failed. Current temperature: 22 C (71 F). This module is on the rear of the shelf at the top left, on shelf module A. [Node-02: env_mgr: monitor.fan.ok:notice]: All fans are OK. [Node-02: dsa_worker1: ses.status.temperatureInfo:info]: DS224-12 (S/N SHFGDXXXX000045) shelf 0 on channel 0b temperature information for Temperature sensor 12: normal status. [Node-02: env_mgr: monitor.fan.ok:notice]: All fans are OK.

[Node-02: monitor: monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high.. [Node-02: env_mgr: monitor.fan.warning:notice]: multiple fans have failed. Replace it to avoid overheating [Node-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Module B Expander Temp) is not readable. [Node-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Module A Expander Temp) is not readable. [Node-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 4 Temp) is not readable. [Node-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 3 Temp) is not readable. [Node-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 2 Temp) is not readable. [Node-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 1 Temp) is not readable. [Node-02: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Ambient Temp) is not readable. [Node-02: monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed. Chassis temperature is too high.. [Node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed

配对节点不会触发任何此类警报。
所有电源均呈绿色闪烁、并且节点正面的琥珀色LED指示灯亮起。
在报告错误的节点中、PSU和风扇传感器如下所示：

Sensor Name State Current Critical Warning Warning Critical Reading Low Low High High ------------------------------------------------------------------------------------------------- SNMP Bad Fan Count MULTI_FAILED Chassis is Under Temp invalid -- Chassis is Over Temp YES PSU1 INFO FAILED PSU1 INFO FRU_AVAIL PSU1 FRU MULTIFAULT PSU2 FRU MULTIFAULT Module B Expander Temp failed -- C 0 C 5 C 80 C 90 C Module A Expander Temp failed -- C 0 C 5 C 80 C 90 C Midplane 4 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 3 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 2 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 1 Temp failed -- C 0 C 5 C 47 C 52 C Ambient Temp failed -- C 0 C 5 C 47 C 52 C Internal Shelf not_available -- CPU0 Temp Margin init_failed -- C -- -- 0 C -1 C

PSU1 Present PRESENT PSU1 5V not_available -- mV -- -- -- -- PSU1 12V not_available -- mV -- -- -- -- PSU1 5V Curr not_available -- mA -- -- -- -- PSU1 12V Curr not_available -- mA -- -- -- -- PSU1 Fan 1 not_available -- RPM -- -- -- -- PSU1 Fan 2 not_available -- RPM -- -- -- -- PSU1 Inlet Temp not_available -- C 0 C 5 C 57 C 62 C PSU1 Hotspot Temp not_available -- C 0 C 5 C 90 C 100 C PSU2 Present PRESENT PSU2 5V not_available -- mV -- -- -- -- PSU2 12V not_available -- mV -- -- -- -- PSU2 5V Curr not_available -- mA -- -- -- -- PSU2 12V Curr not_available -- mA -- -- -- -- PSU2 Fan 1 not_available -- RPM -- -- -- -- PSU2 Fan 2 not_available -- RPM -- -- -- -- PSU2 Inlet Temp not_available -- C 0 C 5 C 57 C 62 C PSU2 Hotspot Temp not_available -- C 0 C 5 C 90 C 100 C PSU_FAN not_available -- Module B Expander Temp failed -- C 0 C 5 C 80 C 90 C Module A Expander Temp failed -- C 0 C 5 C 80 C 90 C Midplane 4 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 3 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 2 Temp failed -- C 0 C 5 C 47 C 52 C Midplane 1 Temp failed -- C 0 C 5 C 47 C 52 C Ambient Temp failed -- C 0 C 5 C 47 C 50 C Internal Shelf not_available

发生节点将从多路径HA降级为单路径HA，发生端的内部模块将固件显示为---- 。

Shelf 0: DS212-12 Firmware rev. IOM12E A: 0230 B: ----