"无效的机箱配置（不兼容的合作伙伴 PCM）"被报告

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适用于

ONTAP 9
服务处理器(SP)
基板管理控制器（BMC）

问题描述

EMS 报告：

[?] Tue Jun 28 02:22:30 +0000 [node-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 4 Temp) is not readable.
 [?] Tue Jun 28 02:22:30 +0000 [node-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 3 Temp) is not readable.
 [?] Tue Jun 28 02:22:30 +0000 [node-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 2 Temp) is not readable.
 [?] Tue Jun 28 02:22:30 +0000 [node-01: env_mgr: monitor.temp.unreadable:error]: The controller temperature (Midplane 1 Temp) is not readable.[?] Tue Jun 28 02:22:43 +0000 [node-01: rlm_hbtrcv_non_blocking: sp.update.status:debug]: params: {'reason': 'sp_bootup_notify_servprocd: SP online handler has been called  '}
 [?] Tue Jun 28 02:22:44 +0000 [node-01: cf_worker: cf.hwassist.notifyCfgSuccess:debug]: params: {'hwtype': 'SP'}
 [?] Tue Jun 28 02:23:16 +0000 [node-01: env_mgr: monitor.fan.warning:notice]: multiple fans have failed. Replace it to avoid overheating
 [?] Tue Jun 28 02:23:46 +0000 [node-01: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: Multiple fans have failed

SP-LATEST-IPMI / 系统传感器显示无法读取传感器：

PSU2 Bad                 invalid            --
 PSU1 Bad                 invalid            --
 PSU2                     invalid            --
 PSU1                     invalid            --
 PSU2 ON                  invalid            --
 PSU1 ON                  invalid            --
 PSU1 INFO                               FAILED
 PSU1 INFO                               FAILED
 PSU1 FRU                                MULTIFAULT
 PSU2 FRU                                MULTIFAULT
 Partner Status           failed             --
 PSU1 Present                            PRESENT
 PSU1 5V                  init_failed       -- mV       --          --          --          --
 PSU1 12V                 init_failed       -- mV       --          --          --          --
 PSU1 5V Curr             init_failed       -- mA       --          --          --          --
 PSU1 12V Curr            init_failed       -- mA       --          --          --          --
 PSU1 Fan 1               init_failed       -- RPM      --          --          --          --
 PSU1 Fan 2               init_failed       -- RPM      --          --          --          --
 PSU1 Inlet Temp          init_failed       -- C        --          --          --          --
 PSU1 Hotspot Temp        init_failed       -- C        --          --          --          --
 PSU2 Present                            PRESENT
 PSU2 5V                  init_failed       -- mV       --          --          --          --
 PSU2 12V                 init_failed       -- mV       --          --          --          --
 PSU2 5V Curr             init_failed       -- mA       --          --          --          --
 PSU2 12V Curr            init_failed       -- mA       --          --          --          --
 PSU2 Fan 1               init_failed       -- RPM      --          --          --          --
 PSU2 Fan 2               init_failed       -- RPM      --          --          --          --
 PSU2 Inlet Temp          init_failed       -- C        --          --          --          --
 PSU2 Hotspot Temp        init_failed       -- C        --          --          --          --
 PSU_FAN                  failed             --
 Module B Expander Temp   init_failed       -- C        --          --          --          --
 Module A Expander Temp   init_failed       -- C        --          --          --          --
 Midplane 4 Temp          failed            -- C         0 C         5 C        47 C        52 C
 Midplane 3 Temp          failed            -- C         0 C         5 C        47 C        52 C
 Midplane 2 Temp          failed            -- C         0 C         5 C        47 C        52 C
 Midplane 1 Temp          failed            -- C         0 C         5 C        47 C        52 C
 Ambient Temp             init_failed       -- C        --          --          --          --
 Internal Shelf           failed             --

以下消息在 SP 日志中重复出现。

Apr 13 07:42:16 2021 [SP.critical]: Rebooting SP due to loss of ACP comms Jan 1 00:00:40 1970 [IPMI.notice]: 7b03 | c0 | OEM: ffff70005100 | ManufId: 150300 | SP Reset Internally Jan 1 00:00:50 1970 [IPMI.notice]: 7c03 | 02 | EVT: 0301ffff | Power_Good | Assertion Event, "State Asserted" Jan 1 00:00:50 1970 [IPMI.notice]: 7d03 | 02 | EVT: 0301ffff | Power_Proc_OK | Assertion Event, "State Asserted" Jan 1 00:00:50 1970 [IPMI.notice]: 7e03 | 02 | EVT: 0301ffff | Controller_Fault | Assertion Event, "State Asserted" Jan 1 00:00:51 1970 [IPMI.notice]: 7f03 | 02 | EVT: 0900ffff | LkWrench_Port_Up | Assertion Event, "Device Disabled" Jan 1 00:01:02 1970 [SP.notice]: Running primary version 2.10 Jan 1 00:01:05 1970 [SP.normal]: Heartbeat started Jan 1 00:01:05 1970 [Heartbeat.notice]: Heartbeat start: Set SP time. Old time: Thu Jan 1 00:01:05 1970. New time: Tue Apr 13 07:44:06 2021. Apr 13 07:44:06 2021 [Heartbeat.notice]: Heartbeat time adjusted: Set SP time. Old time: Thu Jan 1 00:01:05 1970. New time: Tue Apr 13 07:44:06 2021. Apr 13 07:44:06 2021 [IPMI.notice]: 8003 | 02 | EVT: 6fc22fff | System_FW_Status | Assertion Event, "OnTap Kernel Running" Apr 13 07:44:06 2021 [IPMI.notice]: 8103 | 02 | EVT: 0300ffff | Controller_Fault | Assertion Event, "State Deasserted" Apr 13 07:45:09 2021 [IPMI.warning]: FRUID 1 Access error Apr 13 07:45:30 2021 [ASUP.notice]: First notification email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Sent Apr 13 08:00:12 2021 [ASUP.notice]: Reminder email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Sent

此时可能会报告以下错误。

HA Group Notification (DISK REDUNDANCY FAILED) ERROR [svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED