固件升级失败、并显示"NVMe.FW.active.Failed"
This article may include metadata, visibility, validation state, and related support guidance.
适用场景
- FAS2720
- FAS2750
问题描述
- NVMe模块(X3311A)无法升级两个节点上的固件：
cluster::> event log show
Time Node Severity
Event
------------------- ---------------- ------------- ---------------------------
6/16/2022 19:04:28 node01 ERROR nvme.fw.activate.failed: NVMe caching module in slot 1 with
serial number Sxxxxxxxxxxx24 and model number X3311A failed to activate firmware. Error code: 0xe02002000089.
6/16/2022 19:04:25 node02 ERROR nvme.fw.activate.failed: NVMe caching module in slot 1 with
serial number Sxxxxxxxxxxx04 and model number X3311A failed to activate firmware. Error code: 0xe02002000089.
SYSCONFIG-A显示两个NVMe闪存均正常的状态：- 节点01
slot 1: Flash Cache NVMe
Serial Number: Sxxxxxxxxxxx24
Part Number: 119-00329
Hardware Revision: C0
Firmware Version: NA00
Firmware File: X3311_S000PM9A3NVM
Model Name: X3311A
Capacity: 1024 GB
State: ok
- 节点-02
slot 1: Flash Cache NVMe
Serial Number: Sxxxxxxxxxxx04
Part Number: 119-00329
Hardware Revision: C0
Firmware Version: NA00
Firmware File: X3311_S000PM9A3NVM
Model Name: X3311A
Capacity: 1024 GB
State: ok