环境传感器输出因超时操作失败

最后更新
另存为PDF

Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

问题描述

尝试从节点获取环境传感器输出时报告以下错误：

::> system environment sensors show -node Node-01 Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi ---- --------------------- ------ ----------- -------- -------- ------- ------- Node-01 PSU2 FRU normal GOOD PSU1 FRU normal GOOD NVDIMM0 Health normal GOOD NVDIMM1 Health normal GOOD SP Status normal IPMI_HB_OK Warning: Unable to list entries on node Node-01. Timeout: Operation "bmc_client_bmc_get_sensor_info_iterator::modify_imp()" took longer than 25 seconds to complete [from mgwd on node "Node-01" (VSID: -1) to servprocd at 127.0.0.1] Error: show failed: Timeout: Operation "bmc_client_bmc_get_sensor_info_iterator::modify_imp()" took longer than 25 seconds to complete [from mgwd on node "Node-01" (VSID: -1) to servprocd at 127.0.0.1] 5 entries were displayed.

系统节点电源显示的输出也失败，并出现超时错误：

::> system node power show Node Status ---------------- ----------- Error: Timeout: Operation "bmc_client_system_power_status_iterator::modify_imp()" took longer than 25 seconds to complete [from mgwd on node "Node-01" (VSID: -1) to servprocd at 127.0.0.1] Node-01 - Node-02 - 2 entries were displayed.

从受影响的节点可以看到以下事件SP-MGMT-MLOG-TXT.GZ部分：

[kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: NOTICE: Servprocd::CLI: get_spcs_port : spcs port value in sp_api_service mdb is 50000 [kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: ERR: Servprocd::CLI: sp_get_sensor_info_worker : TTX ERROR: 2 (THRIFT_POLL (timed out)) [kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: ERR: Servprocd::CLI: sp_get_sensor_info_worker : EXCEPTION Occured in closing the spcc transport [kern_servprocd:info:55561] Thrift: Fri Jul 4 00:14:51 2025 SSL_shutdown: shutdown while in init (SSL_error_code = 1) [kern_servprocd:info:55561] 0x809824c00: 8503e800016b9888: ERR: Servprocd::bmc_client: bmc_get_sensor_info_imp: target_node=Node-01, err=The operation timed out.
SP API 服务内部证书根据此 KB 进行更新： Active IQ Wellness Risk： ONTAP在与SP/ BMC通信时报告错误
重新启动BMC并重新启动服务处理器守护程序后没有任何变化。