EMS 在ONTAP升级期间报告“sp.upd.unzip.event”

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适用场景

FAS8200

问题描述

EMS 报告sp.upd.unzip.event在ONTAP升级期间：

Wed Jun 25 11:07:45 +0900 [node_name: servprocd: sp.upd.unzip.event:error]: Service Processor failed to decompress the image package.

未找到预期的SP包SP-MGMT-MLOG-TXT.GZ：

Wed Jun 25 2025 11:07:44 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: NOTICE: Servprocd::SpUpdate: SpAutoUpdateSupported: Platform Model String: FAS8200 Wed Jun 25 2025 11:07:45 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/SP_FW.10.9P2.zip not found. Wed Jun 25 2025 11:07:45 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/SP_FW.10.9P2.zip package. Wed Jun 25 2025 11:07:47 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/SP_FW.11.11.zip not found. Wed Jun 25 2025 11:07:47 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/SP_FW.11.11.zip package. Wed Jun 25 2025 11:07:49 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/SP_FW.12.4.zip not found. Wed Jun 25 2025 11:07:49 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/SP_FW.12.4.zip package. Wed Jun 25 2025 11:07:51 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/SP_FW.16.5P1.zip not found. Wed Jun 25 2025 11:07:51 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/SP_FW.16.5P1.zip package. Wed Jun 25 2025 11:07:53 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/SP_FW.17.2P2.zip not found. Wed Jun 25 2025 11:07:53 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/SP_FW.17.2P2.zip package. Wed Jun 25 2025 11:07:55 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/SP_FW.4.11.zip not found. Wed Jun 25 2025 11:07:55 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/SP_FW.4.11.zip package. Wed Jun 25 2025 11:07:57 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/SP_FW.5.11P1.zip not found. Wed Jun 25 2025 11:07:57 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/SP_FW.5.11P1.zip package. Wed Jun 25 2025 11:08:03 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/BMC_FW.1.94.zip not found. Wed Jun 25 2025 11:08:03 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/BMC_FW.1.94.zip package. Wed Jun 25 2025 11:08:05 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: UnzipMetaFile: expected SP package /mroot/etc/sp_fw/BMC_FW.13.11.zip not found. Wed Jun 25 2025 11:08:05 +09:00 [kern_servprocd:info:7024] 0x808cd4e00: 0: ERR: Servprocd::SpUpdate: GetAvailSpRevs: unable to unzip /mroot/etc/sp_fw/BMC_FW.13.11.zip package.

但是从以下命令输出可以看出SP包是存在的：

cluster::> set -privilege diagnostic cluster::*> system node systemshell -node <node_name> -command "ls -l /mroot/etc/sp_fw/" total 319844 -r--r--r-- 1 root wheel 19326875 May 3 02:36 BMC_FW.1.95.zip -r--r--r-- 1 root wheel 128 May 3 02:36 BMC_FW.1.95.zip.FVF -r--r--r-- 1 root wheel 23599100 May 3 02:36 BMC_FW.13.11P1.zip -r--r--r-- 1 root wheel 128 May 3 02:36 BMC_FW.13.11P1.zip.FVF -r--r--r-- 1 root wheel 52804171 May 3 02:36 BMC_FW.15.12.zip -r--r--r-- 1 root wheel 128 May 3 02:36 BMC_FW.15.12.zip.FVF -r--r--r-- 1 root wheel 35089855 May 3 02:36 SP_FW.10.9P2.zip -r--r--r-- 1 root wheel 128 May 3 02:36 SP_FW.10.9P2.zip.FVF -r--r--r-- 1 root wheel 34895643 May 3 02:36 SP_FW.11.11.zip -r--r--r-- 1 root wheel 128 May 3 02:36 SP_FW.11.11.zip.FVF -r--r--r-- 1 root wheel 29015375 May 3 02:36 SP_FW.12.4.zip -r--r--r-- 1 root wheel 128 May 3 02:36 SP_FW.12.4.zip.FVF -r--r--r-- 1 root wheel 37929797 May 3 02:36 SP_FW.16.6P1.zip -r--r--r-- 1 root wheel 128 May 3 02:36 SP_FW.16.6P1.zip.FVF -r--r--r-- 1 root wheel 36356094 May 3 02:36 SP_FW.17.3.zip -r--r--r-- 1 root wheel 128 May 3 02:36 SP_FW.17.3.zip.FVF -r--r--r-- 1 root wheel 30260512 May 3 02:36 SP_FW.4.11P2.zip -r--r--r-- 1 root wheel 128 May 3 02:36 SP_FW.4.11P2.zip.FVF -r--r--r-- 1 root wheel 26846324 May 3 02:36 SP_FW.5.11P1.zip -r--r--r-- 1 root wheel 128 May 3 02:36 SP_FW.5.11P1.zip.FVF drwxr-xr-x 3 root wheel 4096 Jul 4 16:53 tmp