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ONTAP 驱动器 X377_HLRE10TA07 出现故障,并显示 "Failed-Unsupported (故障 - 不支持) " 状态

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适用场景

  • ONTAP 9
  • X377_HLRE10TA07

问题描述

  • 集群上的多个驱动器报告为故障 - 不受支持

Cluster::> system node run -node <node name> -command sysconfig -a

00.12: NETAPP X377_HLBRE10TA07 NA01 0.0GB 0B/sect (Failed-Unsupported)
00.15: NETAPP X377_HLBRE10TA07 NA01 0.0GB 0B/sect (Failed-Unsupported)
00.28: NETAPP X377_HLBRE10TA07 NA01 0.0GB 0B/sect (Failed-Unsupported)
00.32: NETAPP X377_HLBRE10TA07 NA01 9324.2GB 520B/sect (Failed-Unsupported)
00.33: NETAPP X377_HLBRE10TA07 NA01 0.0GB 0B/sect (Failed-Unsupported)

  • 可以在系统上观察到以下 EMS 消息:

::>Event logs show

Sun Nov 22 12:07:42 +0100 [node-01: scsi_cmdblk_strthr_admin: scsi.cmd.pastTimeToLive:error]: Disk device 0a.07.0: request failed after try #1: cdb 0x12. 
Sun Nov 22 12:07:42 +0100 [node-01: scsi_cmdblk_strthr_admin: disk.init.err.unsupported:error]: Disk 0b.07.0 is not recognized as a supported disk and cannot be used on this node.