已报告 DegradedOnlineShelfPort_Alert

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

ONTAP 9
外部SAS磁盘架
直连SAS磁盘架

问题描述

已报告已降级的联机ShellfPort_Alert

::> system health alert show
         Node: Node-01
       Alert ID: DegradedOnlineShelfPort_Alert
       Resource: Shelf 1.1
       Severity: Major
    Indication Time: Wed May 31 14:10:49 2023
       Suppress: false
      Acknowledge: false
    Probable Cause: Shelf-to-shelf connection between disk shelves 1.1 3 port and 1.3 1 port have 2 inactive PHYs on IOM A.
    Possible Effect: Inactive PHYs might cause degraded link performance.
  Corrective Actions: 1. Consult the guide applicable to your IOM12 disk shelf to review cabling rules and complete the SAS cabling worksheet for your system.
            2. Verify that disk shelf 1.1 has disabled PHYs by using the "storage shelf show -shelf 1.1 -port" command.
            3. If the disk shelves have multiple paths to the node, reseat disk shelf 1.1 3 port cable on IOM A and disk shelf 1.3 1 port cable on IOM A.
            4. Verify that the physical cable connection is secure and operational, and replace the cable, if necessary.

环境状态显示高DWORD计数器

Shelf name: 0a.shelf13 Shelf id: 13 Channel: 0a Module: A Term switch: N/A Shelf state: ONLINE Module state: OK Partial Path Link Invalid Running Loss Phy CRC Phy Disk Port Timeout Rate DWord Disparity Dword Reset Error Change Id State Value (ms) (Gb/s) Count Count Count Problem Count Count -------------------------------------------------------------------------------------------- [HST0] OK 7 12.0 0 0 0 0 0 1 [HST1] OK 7 12.0 0 0 0 0 0 1 [HST2] OK 7 12.0 0 0 0 0 0 1 [HST3] OK 7 12.0 0 0 0 0 0 1 [HST4] EMPTY 7 NA 0 0 0 0 0 0 [HST5] EMPTY 7 NA 0 0 0 0 0 0 [HST6] EMPTY 7 NA 0 0 0 0 0 0 [HST7] EMPTY 7 NA 0 0 0 0 0 0 [HST8] DIS/INVWD 7 NA 45951 45920 0 0 0 4 [HST9] OK 7 12.0 0 0 0 0 0 3