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DS460C抽盒控制模块dcm故障

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适用场景

DS460C磁盘架

问题描述

  • 事件消息错误:

monitor.shelf.fault: Critical fault reported on disk storage shelf attached to channel 0b. Check fans, power
supplies, disks, and temperature sensors.

  • DS460C从STORAGE-FAULT 中的一个dcm元素报告严重故障。
DCM installed element list: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10; with error: 1
DCM information by element:
[1] Serial number: XXXXXXXXXXXXX  Part number: XXXXXXXXXXXXX
Type: XXXXXXXXX  Vendor: XXXXXXXXX  Firmware version: 00000647
 
Shelf Type: DS460-12
Product Serial Number: 0XXXXXXXXX
Module Type: IOM12
Enclosure:
Element Status         Status Bytes Status Descriptions
1: OK                01,00,02,00  FAIL        
Drawers Control Module:
Element Status                 Status Bytes  Status Descriptions
1 [IOM12 A]    : CRITICAL          02,00,01,00   REPORT     
2 [IOM12 A]    : OK                01,00,01,00   REPORT
...
  • 磁盘架还会在发生dcm故障的同时间歇性地报告SHELF OVER TEMPERATURE 或其他温度警告警报。

Sat May 20 01:08:37 +0900 [Nodename-01: dsa_worker4: ses.status.temperatureWarning:alert]: DS460-12 (S/N SHxxxxxxxxx000xx) shelf 20 on channel 1a temperature warning for Temperature sensor 21: not installed or failed. Current temperature: 33 C (91 F). This module is on the front of the shelf 1st drawer from the top, module B sensor 2.

Sat May 20 01:08:37 +0900 [Nodename-01: dsa_worker4: ses.status.temperatureWarning:alert]: DS460-12 (S/N SHxxxxxxxxx000xx) shelf 20 on channel 1a temperature warning for Temperature sensor 26: not installed or failed. Current temperature: 35 C (95 F). This module is on the front of the shelf 4th drawer from the top, module B sensor 1. 

  • 您可能还会看到以下错误
12/23/2022 08:34:15 Nodename-01 ALERT    callhome.hostport.disable: Call home for HOST_PORT_FAIL - Disabled by IOM
12/23/2022 08:34:15 Nodename-01 ALERT    ds.sas.hostphy.disableErr: Port [DCM2-1] on channels 0c shelf ID 20 IOM B disabled due to excessive phy changes.