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由于更换磁盘后磁盘冗余失败、请致电主页

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • 单磁盘托架
  • DS4246

问题描述

  • 有关故障磁盘冗余的AutoSupport "回拨"消息。示例
[node_name-01: svc_queue_thread: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
[node_name-01: dsa_disc: callhome.dsk.redun.fault:error]: Call home for DISK REDUNDANCY FAILED
  • 单磁盘报告:
Enclosure Status: non-critical
Channel: 0a
Shelf: 1
Shelf Type: DS4246
Product Serial Number: SHJHU0123456789
Disk Elements:
Element Status          Status Bytes  Status Descriptions
5 [Bay  5]: NONCRITICAL    03,05,20,28  ENCLOSURE BYPASSED A, BYPASSED A, FAULT REQSTD
  • 通过其他SAS路径检测到磁盘:
slot 3: SAS Host Adapter 0b (Broadcom SAS3616W rev. 2, SAS, <UP>)
   30.5 : NETAPP  X477_WVRDX04TA07 NA02 3807.8GB 520B/sect (ABC1D2E34F56)
  • 更换磁盘和/或更换为备用磁盘后、问题描述 仍会保留。