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BIOS POST失败- SP IPMI故障中止自动启动

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适用场景

  • FAS2720
  • FAS2750
  • BMC FW 11.6
  • BMC FW 11.9

问题描述

节点关闭且无法启动、并且无法更新BMC或SP固件: BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT

  • 重新安装控制器不能解决 问题描述问题
  • 通过控制台缆线、BMC或SP启动:
    • 系统尝试更新到FW 11.10失败、然后重新启动
  • 通过IP控制台访问BMC或SP:
    • 系统通过"版本"将11.5和11.2显示为备份映像
    • 备份映像显示为已加载
  • Loader 中可以看到失败消息:

Boot Loader version 6.0.17
Copyright (C) 2000-2003 Broadcom Corporation.
Portions Copyright (C) 2002-2023 NetApp, Inc. All Rights Reserved.
BIOS POST Failure(s) detected: SP IPMI failure. Abort AUTOBOOT
LOADER-A>

  • 持续Syslog messages

Dec  1 04:08:46 BMC env_mgr[2526]: isvc_send_request: 454: ISVCLIB command(4) rsp timed out
Dec  1 04:08:46 BMC env_mgr[2526]: SES page request returned error (2)
Dec  1 04:08:46 BMC env_mgr[2526]: Error opening ses, err -1
Dec  1 04:08:46 BMC env_mgr[2526]: cdev_reopen: error opening device 'ses', err -1.
Dec  1 04:08:46 BMC env_mgr[2526]: cdevices_poll_pending: cdev(2001) re-open, state is 4.
Dec  1 04:09:50 BMC env_mgr[2526]: isvc_send_request: 387: ISVCLIB received msg seq_id 1751 (expected 1807)

  • 重复events

Record 1455: Fri Dec 01 04:09:18.730000 2023 [ASUP.notice]: First notification email | (INVALID CHASSIS CONFIGURATION (Incompatible Partner PCM)) CRITICAL | Send failed

  • storage failover hwassist show 的输出:

Warning: Unable to list entries on node <nodename>. RPC: Couldn't make
     connection [from mgwd on node "<nodename>" (VSID: -1) to mgwd at
     <ip-address>] 

Partner: <nodename>
Hwassist Enabled: -
Hwassist IP: -
Hwassist Port: -
Monitor Status: filer in takeover mode
Inactive Reason: -
Corrective Action: -
Keep-Alive Status: -