磁盘架组件处于非正常状态

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

DS212C磁盘架

问题描述

ActiveIQ风险：

A shelf component is in a non-normal state.
 Potential Impact:
 Depending on which component is in a non-normal state, the result can lead to an unplanned outage.
 Details:
 Shelf 2 on adapter 0a is reporting errors on the following component(s); Bay 0.

SYSCONFIG-A AutoSupport 部分：

 slot 0: SAS Host Adapter 0a (PMC-Sierra PM8070 rev. C, SAS, <UP>) ... 01.0 : NETAPP X477_HAKPE04TA07 NA01 3807.8GB 520B/sect (xxxxxxxx) ... 01.11: NETAPP X477_HAKPE04TA07 NA01 3807.8GB 520B/sect (xxxxxxxx) 02.1 : NETAPP X477_HAKPE04TA07 NA01 3807.8GB 520B/sect (xxxxxxxx) << disk 02.0 missing

SAS-EXPANDER-PHY-STATE AutoSupport 部分：

Expander phy state on 0a.2 (NETAPP :DS21212IOM12A SHJHU1704000088):

Pwr         Invald Disprt Loss   Phy    CRC    Phy
 Pwr Ccl Rsv Rls DWord  Error  Sync   Reset  Error  Change SATA
 PHY/BAY STATE             ON  Cnt Cnt Cnt Count  Count  Count  Prob   Cnt    Cnt    Affiliation
 ------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ----------------
 0/P0:0 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 1/P0:1 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 2/P0:2 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 3/P0:3 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 4/P1:0 Disabled
 5/P1:1 Disabled
 6/P1:2 Disabled
 7/P1:3 Disabled
 8/P2:0 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 9/P2:1 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 10/P2:2 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 11/P2:3 12.0 Gb/s         --- --- --- --- 0      0      0      0      0      1      ----------------
 12/P3:0 Disabled
 13/P3:1 Disabled
 14/P3:2 Disabled
 15/P3:3 Disabled
 16/0    Rate unknown      YES 5   0   0

STORAGE-FAULT AutoSupport 部分：

Enclosure Status: non-critical
 Channel: 0a
 Shelf: 2
 Shelf Type: DS212-12
 Product Serial Number: SHJHU1704000088
 Module Type: IOM12
 
 Disk Elements:
 Element Status                  Status Bytes  Status Descriptions
 0 [Bay  0]: NONCRITICAL       03,00,00,00

托架0中的磁盘已更换两次