由于BIOS升级挂起、ANDU已暂停

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错误1547361

适用场景

FAS
AFF
自动化无中断升级(ANDU)。

问题描述

ONTAP升级后在控制器启动时、BIOS将升级并停止、如下所示

系统日志：

Initializing System Memory ... Loading Device Drivers ... BIOS image updated, resetting to load defaults. BIOS Version: 11.9

所有事件：

Record 1048: Mon Nov 09 18:45:21.610000 2020 [BMC.notice]: PCIE Config Info received from BIOS Record 1049: Mon Nov 09 18:45:21.620000 2020 [BMC.notice]: ScratchPad Config Info received from BIOS Record 1050: Mon Nov 09 18:45:21.710000 2020 [IPMI.notice]: 0088 | 02 | EVT: 6fc203ff | System_FW_Status | Assertion Event, "Memory Initialization done" Record 1051: Mon Nov 09 18:45:29.000000 2020 [SysFW.notice]: SP responded to sync command in 0 seconds. Record 1052: Mon Nov 09 18:45:29.000000 2020 [SysFW.notice]: BIOS Version: 11.9 Record 1053: Mon Nov 09 18:45:27.970000 2020 [IPMI.notice]: (PUA) Enable power to all PCIe slots Record 1054: Mon Nov 09 18:45:27.970000 2020 [IPMI.notice]: (PUA) Enable power to all PCIe on board device Record 1055: Mon Nov 09 18:45:28.030000 2020 [IPMI.notice]: (PUA) P_stat :slots=0x0,onboard_devs=0x0,final Record 1056: Mon Nov 09 18:45:28.030000 2020 [IPMI.notice]: (PUA) Power status of all PCIe slots unchanged Record 1057: Mon Nov 09 18:45:37.790000 2020 [IPMI.notice]: 0089 | 02 | EVT: 6fc220ff | System_FW_Status | Assertion Event, "Bootloader is running" Record 1058: Mon Nov 09 18:45:41.810000 2020 [IPMI.notice]: 008a | 02 | EVT: 6fc22fff | System_FW_Status | Assertion Event, "Storage OS Running" Record 1059: Mon Nov 09 18:53:41.770000 2020 [BMC.critical]: Heartbeat stopped

EMS显示ONTAP升级已暂停、如下所示：

[node01-01: notifyd: callhome.andu.pausederr:alert]: params: {'epoch': '#######-####-####-####-############', 'subject': 'AUTOMATED NDU PAUSED'}

如果SP/BMC无响应且无法通过其配置的IP地址进行访问、则此节点还可能会显示现象。