AFF A250/C250 HIC2 Temp0 失败

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适用场景

AFF A250
AFF C250
X1152

问题描述

ONTAP升级后或正常运行期间节点报告底盘温度过高

[Node-01:monitor.globalStatus.critical:EMERGENCY]: Chassis temperature is too high..

节点可能会紧急重启waiting for giveback状态并同时报告 NIC 传感器错误。

PANIC: Uncorrectable Machine Check Error at CPU10. SKL_IIO Error: STATUS<0xbb80000000000e0b>(VALID,UC,EN,MISCV,PCC,S,AR,CORR_ERR_STATUS(0),CORR_ERR_CNT(0),MSCOD(0),MCACOD(0xe0b))MISC<0x0000000064000000>(UCR_BUS_LOG(100),UCR_DEVICE_LOG(0),UCR_FUNCTION_LOG(0),UCR_SEGMENT_LOG(0))IIO Machine Check from device(s):RPT(100,0,0):ErrSrcID(CorrSrc(0x6670),UCorrSrc(0x66a0)), PLX PCIE 9797 switch on Controller, Br[9797](102,20,0): Link down, PLX PCIE 9797 switch on Controller, Br[9797](102,21,0): Link down. ,. in process idle: cpu10 on release 9.13.1P6 (C)

Waiting for giveback...(Press Ctrl-C to abort wait) Jul 04 10:24:42 [node1:monitor.temp.unreadable:error]: The controller temperature (HIC2 Temp0) is not readable. Jul 04 10:24:42 [node1:monitor.temp.unreadable:error]: The controller temperature (HIC2 Temp1) is not readable. Jul 04 10:26:12 [node1:callhome.chassis.hitemp:error]: Call home for CHASSIS OVER TEMPERATURE

PLATFORM-SENSORS.XML 显示传感器不可读

工作卡：

HIC1_TEMP0       | 55.000     | degrees C  | ok    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000
 HIC1_TEMP1       | 57.000     | degrees C  | ok    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000

受损卡出现故障、表示模板0：

HIC2_TEMP0       | na         | degrees C  | na    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000
 HIC2_TEMP1       | 53.000     | degrees C  | ok    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000

受损卡出现故障、表示模板1：

HIC2_TEMP0    | 52.000    | degrees C  | ok    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000

HIC2_TEMP1    | na      | degrees C  | na    | 1.000     | 3.000     | 5.000     | 101.000   | 103.000   | 105.000

SP事件日志显示插槽2中NIC的速度降级

617 | 02/13/2024 | 19:42:41 | Temperature #0x10 | Lower Non-recoverable going low
 618 | OEM record ee | Device Bus: 117 Dev: 0 Fun: 0 (slot 2) Failed to train at max link speed/width, retraining cycle 0
 - Expected GEN1, actual GEN1
 - Expected x16, actual x8

中的NIC缺少端口 SYSCONFIG-A

slot 2: Quad 10G/25G Ethernet Controller CX5-Mezz e2a MAC Address: d0:39:ea:52:c8:5f (auto-unknown-fd-down) e2b MAC Address: d0:39:ea:52:c8:60 (auto-unknown-fd-down) Device Type: CX5 PSID(NAP0000000014) Firmware Version: 16.26.4012 Part Number: 111-04587 Hardware Revision: B0 Serial Number: 032249003452