CONTAP-491908：某些系统中无法获取 FC 卡上的温度传感器
Knowledge Base guidance
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问题描述
- 系统报告安装在以下系统中的光纤通道 (FC) 目标 + 启动器 I/O 模块上的温度传感器的以下"温度不可读"警报：
- AFF A1K、AFF A90、AFF A70、AFF C80
- ASA A1K、ASA A90、ASA A70
- FAS90、FAS70
[Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P2 Temp is not readable [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P3 Temp is not readable [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P4 Temp is not readable [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge Mach Temp is not readable [Node-01: env_mgr: monitor.ioCard.degraded:alert]: IO card is degraded: IO8 64Ge P1 Temp is not readable- 从"bmc sensors show" BMC CLI 输出或 AutoSupport "sp-latest-ipmi.txt"：
IO8 Present PRESENT IO8 Ready READY IO8 INFO FRU_AVAIL IO8 Status normal 57 -- -- -- -- IO8 64Ge Mach Temp failed -- C 0 C 5 C 100 C 105 C IO8 64Ge P1 Temp failed -- C -5 C -1 C 70 C 75 C IO8 64Ge P2 Temp failed -- C -5 C -1 C 70 C 75 C IO8 64Ge P3 Temp failed -- C -5 C -1 C 70 C 75 C IO8 64Ge P4 Temp failed -- C -5 C -1 C 70 C 75 C IO8 64Ge Power Good GOOD IO8 64Ge Volt Spikes normal 0 -- -- -- 3 - ONTAP CLI "system node environment sensors show" 或 AutoSupport "platform-sensors.xml" 输出显示"failed"值，以及：
Sensor Name Sensor Type Sensor State------------------ ------------ ------------IO8 64Ge Mach Temp thermal failed IO8 64Ge P1 Temp thermal failed IO8 64Ge P2 Temp thermal failed IO8 64Ge P3 Temp thermal failed IO8 64Ge P4 Temp thermal failed