如何向 Cisco 支持部门上报案例 最后更新 另存为PDF Closure Action:Select an actionApprovedRejectedGuide Link:Select rejection reason:Select a reasonInsufficient informationExisting KB updatedExisting KB availableContent not requiredPlease let us know what is missing:Existing KB Link:Additional Comments:Set the Confidence and Visibility correctly on the Capture Manager.Link the KB article to the Case. If you fail to link, the PAR will be scored as Capture Loss for the case owner. Views:Visibility:PublicVotes:0Category:fabric-interconnect-and-management-switchesSpecialty:globalopsLast Updated: 适用场景 从NetApp购买的Cisco MDS和Nexus交换机通过Cisco技术支持中心(TAC)创建案例 问题描述 在线或通过电话升级Cisco案例在线支持案例管理器还可以请求重新分配案例、请求案例更新以及提高案例严重性