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CSHM报告了false SwitchPowerNotPresent_Alert和SwitchPowerUnknown _Alert

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • ONTAP 9
  • 集群网络交换机
  • N9K-C9336C -FX2

问题描述

  • CSHM报告 SwitchPowerNotPresent_AlertSwitchPowerUnknown_Alert 集群网络交换机的和
  • 交换机日志中的PSU状态正常

`show environment`

Fan:
---------------------------------------------------------------------------
Fan        Model         Hw    Direction     Status
---------------------------------------------------------------------------
Fan1(sys_fan1)  NXA-FAN-65CFM-PE    --    back-to-front   Ok
Fan2(sys_fan2)  NXA-FAN-65CFM-PE    --    back-to-front   Ok
Fan3(sys_fan3)  NXA-FAN-65CFM-PE    --    back-to-front   Ok
Fan_in_PS1    --           --    back-to-front   Ok
Fan_in_PS2    --           --    back-to-front   Ok
Fan Zone Speed: Zone 1: 0xb3
Fan Air Filter : NotSupported

Power Supply:
Voltage: 12 Volts
Power            Actual        Actual     Total
Supply   Model       Output        Input     Capacity    Status
              (Watts )       (Watts )    (Watts )
-------  ----------  ---------------  ------  ----------  --------------------
1     NXA-PAC-1100W-PE2    146 W        166 W    1100 W    Ok
2     NXA-PAC-1100W-PE2    166 W        186 W    1100 W    Ok

  • 几分钟后、这些警报会自动清除
示例:
 
Thu May 04 18:41:52 [cluster: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerNotPresent_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 raised by monitor ethernet-switch
Thu May 04 18:42:09 [cluster: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchPowerNotPresent_Alert[cluster_switch(xxxxxxxxxxx)/PowerSupply-1].
Thu May 04 18:55:26 [cluster: cshmd: hm.alert.raised:alert]: Alert Id = SwitchPowerUnknown_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 raised by monitor ethernet-switch
Thu May 04 18:57:09 [cluster: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchPowerUnknown_Alert[cluster_switch(xxxxxxxxxxx)/PowerSupply-1].
 
Thu May 04 19:02:28 [cluster: cshmd: hm.alert.cleared:notice]: Alert Id = SwitchPowerNotPresent_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 cleared by monitor ethernet-switch
Thu May 04 19:02:28 [cluster: cshmd: hm.alert.cleared:notice]: Alert Id = SwitchPowerUnknown_Alert , Alerting Resource = cluster_switch(xxxxxxxxxxx)/PowerSupply-1 cleared by monitor ethernet-switch