驱动器出现故障、状态驱动器缺失

最后更新
另存为PDF

Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

NetApp Element 软件

问题描述

ActiveIQ 或 Cluster UI 检测到以下错误：

blocksDegraded Only a single complete copy of the block data is accessible. Restore any offline nodes or block services or contact support for assistance.

一个驱动器发生故障，并显示在集群 UI 上的集群>驱动器>故障部分下
NetApp SolidFire Active IQ和集群UI显示1 drive(s) with state: "DriveMissing" driveID: <ID> 警报并显示错误代码driveFailed
Active IQ事件中的可能条目：

{ "throwFile": "shared/BasicFile.cpp", "throwFunction": "size_t solidfire::BasicFile::ReadRaw(uint8_t*, off_t, size_t, solidfire::AllowReadTruncation)", "throwLine": 272, "whatString": "/dev/sd<ID>: Input/output error", "exceptionCode": "xFileReadFailed", "currentStack": "", "streamDetails": 1 }

{ "throwFile": "serviceshared/DiskDataDiskModel.cpp", "throwFunction": "solidfire::DiskFileScanner::LoadFileInfo()::<lambda(solidfire::FileNumber)>::<lambda()>", "throwLine": 204, "whatString": "IO Error reading segment header errno=5 result=0", "exceptionCode": "xSegmentHeaderReadIOError", "currentStack": "", "streamDetails": 1 }

{ "currentStack": "", "exceptionCode": "xFileReadFailed", "streamDetails": 1, "throwFile": "shared/BasicFile.cpp", "throwFunction": "size_t solidfire::BasicFile::ReadRaw(uint8_t*, off_t, size_t, solidfire::AllowReadTruncation)", "throwLine": 286, "whatString": "/dev/sdf: Input/output error" }