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由于Arapaho上的spmVerifyDatabase失败、无法升级

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适用场景

  • E2800 Arapaho控制器
  • DE212C机箱
  • CFW:8.30.10.00
  • N280X-830834-D02

问题描述

可以在系统中执行其他操作(例如创建卷、创建主机、分配卷等)、而不会出现问题;但是、升级的运行状况前检查失败、并报告两个问题:

  • 存储阵列当前处于锁定模式(原因是尝试的密码太多)、或者存储阵列遇到通信问题描述。验证网络和两个控制器之间的连接是否仍正常运行。如果连接有效、请等待10分钟、然后重试此操作。密码正确、并且密码没有问题。这似乎是由于系统处于锁定模式而导致的错误警报。
  • 消息报告 spmDatabaseVerification 失败。检测到spmDatabase损坏。在运行状况前检查日志中、会报告以下内容:

"spmDatabaseVerification": {"result":"failed","type":"spmDatabaseVerification","severityLevel":"fatal","failureMessages": [],"successful":false}, "configurationDatabaseCheck": Knowledgebase {"result":"failedDataRetrieval","type":"configurationDatabaseCheck","severityLevel":

  • "fatal","status":"__UNDEFINED","successful":false},

两者的跟踪缓冲区日志

03/02/17-15:41:54.109040 00 ~ffff800020ec5020~ rds ffff rdsLock rdsBuffer Lock obtained 03/02/17- 15:41:54.109041 00 ~ffff800020ec5020~ scap ffff scap Capture command: 'spmVerifyDatabase' 03/02/17-15:41:54.465486 00 ~ffff800020ec5020~ scap ffff getCapData Seek failed, line: 594 03/02/17- 15:41:54.465489 00 ~ffff800020ec5020~ vkiCE ffff CE_ERROR 03/02/17-15:41:54.483 Error reading capture buffer,captureData not performed for function:spmVerifyDatabase 03/02/17-15:41:54.465595 00 ~ffff800020ec5020~ scap ffff getCtlrDbg Returning RETCODE_ERROR(2), line: 697 03/02/17- 15:41:54.465596 00 ~ffff800020ec5020~ rds ffff rdsLock rdsBuffer Lock released 03/02/17- 15:41:54.465600 00 ~ffff800020ec5020~ sym ffff symbol [TCP:30] RPC stateCapture_1 (#84, fd94:29f8:cf58:3::2:39061) returned. 03/02/17-15:41:54.533324 00 ~ffff800014fe6610~ sym ffff symbol [TCP:30] RPC startRawDataRetrieve_1 (#549, fd94:29f8:cf58:3::2:39061). 03/02/17-15:41:54.533341 00 ~ffff800014fe6610~ rdm ffff rdmMgr TransferType: RAWDATA_DBM_CHECK, Exclusivity: CONTROLLER_EXCLUSIVE, Lock obtained 03/02/17-15:41:54.533342 00 ~ffff800014fe6610~ rds ffff rdsLock rdsBuffer Lock obtained 03/02/17-15:41:54.533344 00 ~ffff800014fe6610~ rdm ffff rdmRetrieve startRawDataRetrieve_1: TransferType = RAWDATA_DBM_CHECK, ReturnCode = RETCODE_OK(1)