在SANtricity OS 11.60及更高版本上、由于软件watchdog超时而触发E系列控制器核心转储
Knowledge Base guidance
This article may include metadata, visibility, validation state, and related support guidance.
适用场景
- NetApp E系列
- 平台：E2800、EF280、E5700、EF570、EF600和EF300
- StorageGRID设备SG57xx和SG6060
- SANtricity OS 11.60.x和11.70.x
问题描述
- 控制器重置并生成核心转储。
- 控制器可能会意外重新启动、最有可能发生在控制器升级或ASUP收集期间
- 控制器重置会在存储阵列事件(Support > Events)以及
MAJOR-EVENT-LOG中的支持数据中进行报告：
Description: Controller reset
Component type: Controller
Component location: Shelf 99, Bay A
Description: Controller reset by its alternate
Component type: Controller
Component location: Shelf 99, Bay A
A:10/27/22, 8:33:00 AM (08:33:00) 141557 4010 Controller reset - Shelf 99, Bay A
----> Reboot Reason : REBOOT_SX_BY_WATCHDOG_TRIGGER