由于证书身份验证失败、E系列驱动器固件更新失败
Knowledge Base guidance
This article may include metadata, visibility, validation state, and related support guidance.
适用场景
- NetApp E 系列
- NetApp StorageGRID设备
- SANtricity OS 11.80x、11.80.1x和11.90R1
- 驱动器固件升级
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警告 在发布相应的修复程序(11.80.1R4和11.90R2)之前、已禁用从NetApp 支持站点 下载受影响的SANtricity操作系统版本。 |
问题描述
- E系列驱动器固件升级失败、并在SANtricity系统管理器中显示
Web Server 422错误：
Error encountered transferring <firmware-name> firmware Package to storage array <storage-name> (Web Server 422)
- System Manager支持部分(事件)中记录的E系列事件以及 支持包中的
MAJOR-EVENT-LOG指示固件包身份验证检查失败。
A:4/7/25, 12:45:02 PM (12:45:02) 8695 5085 The drive firmware package failed to authenticate using the provided public key and signature - Shelf 99, Bay A <--A:4/7/25, 12:45:30 PM (12:45:30) 8698 5083 A certificate failed authentication - Shelf 99, Bay AA:4/7/25, 12:45:32 PM (12:45:32) 8699 5085 The drive firmware package failed to authenticate using the provided public key and signature - Shelf 99, Bay A <--CRITICAL