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无法交付E系列DBM备份AutoSupport

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Knowledge Base guidance

This article may include metadata, visibility, validation state, and related support guidance.

适用场景

  • NetApp E 系列
  • NetApp StorageGRID

问题描述

收到以下警报
 
 Node ID: XXXXX Host IP Address: XX.XX.XX.XX Host ID: XX.XX.XX.XX Event Error Code: Event occurred: XXX, XX Event Message: An ASUP message could not be delivered from the array management host eos-b to NetApp ASUP https gateway https://support.netapp.com/put/AsupPut/. Event Priority: Critical Component Type: Component Location:
 
从AutoSupport历史记录中、我们可以明确地看到、 未交付的是DBM备份
 
节点 Node1
AutoSupport 序列号 76
此 AutoSupport 的目标 http
交付状态 传输失败
传送尝试次数 0
AutoSupport 主题 dBm备份
交付URI pi/mask或XXX/pi/mask
生成时间 xxxxxxx
AutoSupport压缩大小 30786.
AutoSupport解压缩大小 85660
总收集时间(毫秒) 4819.